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Introduction 8 oz 4 oz 3 oz. Innovative Approaches to Problem Solving Andy Fielding, Costain Victoria Yates, Costain.

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Presentation on theme: "Introduction 8 oz 4 oz 3 oz. Innovative Approaches to Problem Solving Andy Fielding, Costain Victoria Yates, Costain."— Presentation transcript:

1 Innovative Approaches to Problem Solving Andy Fielding, Costain Victoria Yates, Costain

2 Introduction 8 oz 4 oz 3 oz

3 We cannot solve our problems with the same thinking we used when we created them!
Albert Einstein

4 Do you have a problem?

5 Lean Construction School Problem Solving Module

6 Lean Construction School
6 step problem solving process Identify the problem Analyse the problem Develop the solution Implement a solution Evaluate the solution Standardise the solution 7 Steps? 8 Steps?

7 Lean Construction School https://youtu.be/QOjTJAFyNrU
How to solve a problem in 4 steps (IDEA) Identify the problem Develop the solution Execute the solution Asses the results

8 Lean Construction School
Practical problem solving with lean Grasp the situation Containment Breakdown the problem Point of Occurrence Cause and Effect Analysis Root Cause Countermeasure Follow up check Standardise

9 Lean Construction School
Problem solving techniques

10 Defining the problem Context Technical People Time ?

11 Many a problem stated is a problem solved.
Context Technical People Time ?

12 Asking Why Context Technical People Time ?

13 Issue and Actions Log Clearly define the issue?
Clear identify the problem? Show the owner? Is timely?

14 What bugs you? When issues arise articulate what bugs you
Define the bug as a problem Ask why

15 Is an opportunity a problem?
What, When, Where? Why? How?

16 Brainstorming Creates many solutions Can be diverse
Do the solutions identified solve the problem? Does brainstorming limit you

17 Lean Methods Concern Cause Countermeasure Plan Do Check Act
DMAICT (Define, Measure, Analyse, Improve, Control, Transfer) Five Whys Root Cause Analysis SIPOC

18 The way we see the problem

19 Assumption Awareness Do we take things for granted?
Do we challenge the information we are given? Do we challenge the validity? Do we understand the conditions we are given? Is the context, technical, people, time appropriate? Who is responsible? ASS U ME

20 Critical Thinking Video

21 Video Critical Thinking Judging the obvious
Is it obvious or unobvious? Trusting the obvious Being Critical Blink, Think Fast or Slow? Video

22 Inside or Outside the box
Is the solution contained within the problem? Why use outside the box thinking? Visualise the outcome

23 The Innovators DNA Concepts
Observing Questioning Associating Networking Experimenting

24 Systematic Inventive Thinking
Cognitive Fixedness Creative Thinking Convergent Thinking Divergent Thinking

25 Systematic Inventive Thinking
Convergent Thinking Logical Objective Intellectual Realistic Planned Discriminative Structured Quantities Divergent Thinking Intuitive Subjective Emotional Imaginative Impulsive Holistic Free Wheeling Qualitive

26 Systematic Inventive Thinking is focused

27 Solutions to problems are repeated
Triz 1946 Genrich Altshuller Studied 300k Patents Solutions to problems are repeated Research to understand then developed Theory of Inventive Problem Solving

28 TRIZ The ideality of a system, focus on the solutions not the problem

29 Physical contradictions
TRIZ Physical contradictions

30 Technical contradictions
TRIZ Technical contradictions Something gets better but something else gets worse eg stronger but heavier Physical contradictions The object has contradictory requirements A pen tip should be sharp to draw fine lines, but blunt to avoid tearing paper

31 Technical contradictions Physical contradictions
TRIZ Technical contradictions 39 technical contradictions Physical contradictions 4 principle types, super system, subsystem, space and time

32 The Contradiction Matrix
TRIZ 40 Inventive Principles The Contradiction Matrix

33 9 box principle TRIZ Before During After Super System System Subsystem

34 TRIZ Trends of evolution Increasing ideality
S-Curves, recurring pattern Increasing segmentation & use of fields Simplicity - complexity - simplicity Increasing dynamism & controllability Matching and Mismatching Non-Uniform evolution of parts Less human Involvement

35 TRIZ Idea generation to chosen solution Brainstorm in separate groups
Choose appropriate solution(s) in separate groups Score - benefits, costs, harms Choose best solution from chart

36 Many Thanks for Listening
If only I had the right question? – Albert Einstein Any questions Many Thanks for Listening Tel:

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