1. View Open Cases

2. How to view the Open Support Ticket
To view the open Support ticket, need to login to the Arcserve support Portal :
In the URL type

3. How to view the Open Support Ticket
In the Arcserve support Home Page click on the Login button
Click on the Login

4. How to view the Open Support Ticket
Enter the Username and Password to login to the Support Home Page and then click on Log in button

5. How to view the Open Support Ticket
To view the open Support ticket click on the Get Support tab on the Support Home page
Click on Get Support

6. How to view the Open Support Ticket
Select the Manage Open Cases from the Get Support drop down menu
Select Manage Open Cases

7. How to view the Open Support Ticket
In this pane it will display all the cases that was opened with respect to the login profile

8. How to view the Open Support Ticket
In the Manage Open Case click on the drop down icon to check the various option that is available

9. Thank You