1. GNC Global Partners Meeting Washington 30/03/16
Enhancing Quality and Accountability to Affected Populations in the GNC Rolling out the GNC AAP Framework & Guidelines
GNC Global Partners Meeting
Washington
30/03/16

2. What are people-centered responses?
It’s when aid providers:
Consider needs & concerns of all affected people not just externally defined objectives
Listen to and respect the rights and dignity of affected people
Shape and adjust responses based on the views of affected people
Measure results not just on external criteria, but also the satisfaction of affected people
Apply common-sense!
Why people-centered approaches?
Needs – We get a more complete assessment of needs when we talk to and listen to affected people
Rights – support people to exercise their rights, to access assistance, to information, to participate, to complain and give feedbackRelationships – more trust, balanced relations
Quality – helps improve the quality of assistance beyond technical measures, when we know if a response has its intended results
Effectiveness – helps increase effectiveness of responses when we can assess if it really meets affected people’s needs
Sustainability – more likely aid is sustainable when affected people have a voice in setting response priorities, monitoring pogress and participating in decision-making
Responsibilities – meeting our obligations
BUT MOSTLY BECAUSE AFFECTED PEOPLE WANT THIS (and are more and more demanding this!)

3. People-centered approaches
Finding a balance
Technical approaches
People-centered approaches

4. Consultation & Field Testing
How is the GNC working towards this?
AAP Framework & Guidelines
Consultation & Field Testing
IASC CAAP
Aligned with IASC AAP commitments and CHS Commitments
Process included consultations with partners and field-testing in Chad
Consultations: What people wanted:
Guidance on how to put the accountability commitments into practice
Practical ideas on AAP would look in a nutrition setting if it were being done well
Ideas for indicators so they could measure their effectiveness
Framework accompanied by other supporting documents:
Guidance for cluster coordinators on activities they could undertake in their role in mainstreaming AAP
Compendium of AAP indicators
An adapted version of the gFSC “Checklist to mainstream people centric issues in the humanitarian programme cycle”:
“Guidance for Mainstreaming AAP and Core People-Related Issues in the Humanitarian Programme Cycle through the Cluster System ”
Released in late 2016
Roll out process begins now

5. What’s in the Framework?
Key Actions
Community Engagement
Indicators
Key Actions
Organized around core people related issues
Grouped into two categories: community engagement and organizational processes
Includes key actions and suggested indicators for each
Strongly recommends that these are contextualized and adapted to each crisis response
Community engagement looks to promote “practical and predictable strategies and actions ensuring rights, dignity, safety, agency and entitlements are respected.”
Focus is on ensuring ensuring that women, men, girls and boys affected by crisis, including older people and those with disabilities, have access to:
Appropriate, relevant and timely information;
Two-way communications channels that facilitate feedback and complaints;
Means to participate and transparent representation
Organizational processes focus on ensuring the quality of the response:
Is appropriate, relevant, effective and timely;
Strengthens local capacities and avoids negative effects, and;
Is coordinated and complementary
Organizational Processes
Indicators

6. Community Engagement Actions
Example of Category 1 commitments, key actions and indicators…

7. What needs to happen next?
Refine key actions
What should partners do?
What should cluster coordinators do?
Strengthen internal capacity
What are we already doing?
What do we need to adjust?
Testing and piloting
Who can test this out internally?
Where can we test this collectively?
Scaling-up
How do we get more partners committed?
How do build evidence of improved impact?

8. Some tips & suggestions
Success depends on:
Collective leadership and commitment
Start small, but keep ambitions BIG
Build on and recognize what already works
Monitor progress and share learning
Adapt when necessary
Look for incentives
Link with other initiatives
The approach becomes sustainable when it shows its usefulness and relevance for programs.

9. Start small…but think BIG
Collect SADD
Joint Assessments
Common Feedback
Shared Analysis
Ongoing Monitoring
Can global partners agree on:
Collecting SADD and adapting programmes?
Engaging affected people in assessments (ongoing?) common assessment (mapping, tools)
Collecting feedback and responding
Handling complaints mechanisms

10. Discussion questions Is the framework useful? What else is needed?
How are partners/cluster using this already?
Are there any global partners ready to test this internally?
Are there any countries where this could be piloted?
Who could take the lead in guiding roll-out?