1. HERE Seminar Lviv, Ukraine 19-20 October, 2016
The European Standards and Guidelines for Quality Assurance (ESG) in practice: Implications for HEIs and higher education systems Some conclusions
HERE Seminar
Lviv, Ukraine October, 2016

2. Desired Learning Outcomes
Generate awareness for the ESG 2015, what they consist of, how they have been built and endorsed and how they are being implemented in different European countries
Discuss and debate in particular the institutional responsibility for QA and the need to build capacity for this
Learn about the conditions for building dynamic QA systems that take into account national and regional needs and interests, as well as the changing HE landscape

3. Which of the below issues are important for you to explore?
-build institutional quality culture
-the involvement of students in QA
-the relationship of QA, ranking and other ‘transparency tools’
-international/regional collaboration in QA

4. Are you aware of the revised ESG and what is new about them?

5. Core features of the ESG?
Diversity of systems - 2
Students, stakeholders, society - 2
Student-centred learning - 5
Transparency and mutual understanding – 3
Internal - external QA: University and ministry/agency - 7
Changing the culture of education in universities/quality culture
Autonomy
Fit for purpose
Other terms mentioned:
Difference between QA and ranking
Compliance

6. Shared difficulties Involving students in QA systematically
Linking QA to the development of LO based approaches
Building capacity of institutions to implement their own QA processes

7. Student involvement
Student satisfaction surveys versus participation in working bodies and committees
How to innovate?
Student representative bodies: independence, representative legitimacy, outreach and communications
How to generate student interest in QA?
UEF example of QMS course for credit, participating in audits linked to professional development
Student participation in evaluation panels – How to introduce? Delicate political and cultural climate? Possibilities through international projects?
UEF example of students in management review meetings

8. Institutions’ QA processes
Start from your own institutional strategy…QA should be fit for purpose
Strategic leadership, support, training
Resourcing QA

9. Internationalisation of QA
Is the QA problem local, regional or international- and…..solve problem at appropriate level
Practice sharing projects for internal QA management
Importance of QA networks (Central Asian example)
‘internationalisation of QA’ if not just about agencies but about institutions as well
Sharing of international peers in evaluation teams
Generally enhances international reputation and attractiveness (for students) if international evaluation done

10. Internationalisation of QA
Distance learning
Can the same EQA and IQA be applied… ESG say yes
Distance learning and joint programmes more challenging than e-learning as such (as a pedagogical tool) regarding QA
Cross-border HE
You operate abroad
International institutions operate in your country

11. Issues to further explore
QA versus Rankings
Relevance of ranking for QA? How can rankings be used?
More support for institutional capacity building- Potential study visit?
Good practice in evaluation SCL
Facilitating the inclusion of international peers into evaluation teams

12. SPHERE Contacts Elizabeth Colucci: elizabeth.colucci@eua.be
Nicolas Patrici:
General queries: