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The citizens’ experience
GM Devolution and Health & Social Care November 2016
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Local voices on a GM platform
Taking Charge Together Jan – Mar 16 Useful information? Public Health & Wellbeing Behavioural change Decommissioning vs self care & prevention
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The new normal Healthier Together Improvement or mitigation?
Remote services & pathways Access & transport Transformation plans Integration of health with care Equality Impact Assessment
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Patient group feedback
Trend analysis Patient group feedback Wicked issues/ hot topics Statutory initiatives
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Once the issue has been identified, each community champion is briefed on the background and rationale for gathering more information from local people
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Forums Drop-ins Networks Other organisations
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Their feedback is received by the hub and analysed for any commonalities and underlying themes
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These are reported upon and sent back to the sources which will hopefully inform and enable action
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Any questions?
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