1. Kids Care Quarterly Staff Meeting
April 11, 2016

2. On the Menu: My report Lab Status Front Desk Status
Lillian's report on Elmont
Maria's report on Lynbrook
New issues

3. Kids Care Quarterly Staff Meeting
Next Session is Wednesday,
My report
Allergy Testing
April 13th

4. Kids Care Quarterly Staff Meeting
The Following Session is Wednesday,
My report
Allergy Testing
Have to be off med for 5 days
Please remind parents of this.
We have had to cancel testings!
May 4th

5. Kids Care Quarterly Staff Meeting
As per NYS Law: ALL Rx’s must go electronically.
My report
Allergy Testing
Controlled Substances

6. Kids Care Quarterly Staff Meeting
As per NYS Law: ALL Rx’s must go electronically. Pharmacies are NOT supposed to accept paper anymore.
My report
Allergy Testing
Controlled Substances

7. Kids Care Quarterly Staff Meeting
My report
Allergy Testing
Controlled Substances
Send a telephone encounter like all medication requests

8. Kids Care Quarterly Staff Meeting
My report
Allergy Testing
Controlled Substances
Still requires visits every 3 months

9. Kids Care Quarterly Staff Meeting
Make sure Pharmacy can accept Controlled substances
My report
Allergy Testing
Controlled Substances

10. Kids Care Quarterly Staff Meeting
On Call Schedules
My report
Allergy Testing
Controlled Substances
On Call Schedules

11. Kids Care Quarterly Staff Meeting
On Call Schedules
My report
Allergy Testing
Controlled Substances
On Call Schedules
On call still 7:00 AM

12. Kids Care Quarterly Staff Meeting
On Call Schedules
My report
Allergy Testing
Controlled Substances
On Call Schedules
On call still 7:00 AM
Hospital Call 9:00 AM

13. Kids Care Quarterly Staff Meeting
On Call Schedules
My report
Allergy Testing
Controlled Substances
On Call Schedules
On call still 7:00 AM
Hospital Call 9:00 AM
Please Call Doc ‘on call’ if Baby comes
before 10:00 AM

14. Kids Care Quarterly Staff Meeting
Paychex Flex
Online Support #
My report
Allergy Testing
Controlled Substances
On Call Schedules
Paychex Issues

15. Kids Care Quarterly Staff Meeting
Insurance Problems
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems

16. Kids Care Quarterly Staff Meeting
Insurance Problems
If you get a new insurance on
A patient, you must tell DARLENE
If it isn’t entered correctly
If it isn’t noted, then
More than 30 days pass
More than 60 days pass
More than 90 days pass
WE CANT BILL –
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems

17. Kids Care Quarterly Staff Meeting
Insurance Problems
Just recently we had to
SEND BACK $585.00
$400.00
AND NOT GET PAID CAUSE
WE CAN’T BILL!!!
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems

18. Kids Care Quarterly Staff Meeting
Insurance Problems
Insurance Verifications
Please name/label correctly
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems

19. Kids Care Quarterly Staff Meeting
Insurance Problems
Insurance Verifications
Please name/label correctly
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems

20. Kids Care Quarterly Staff Meeting
Please fill out form Documenting that you Are either AN ALIEN Or NOT AN ALIEN
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Personnel Forms

21. Kids Care Quarterly Staff Meeting
Scheduling
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Scheduling Issues

22. Kids Care Quarterly Staff Meeting
Scheduling Schedule must be filled up!
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Scheduling Issues

23. Kids Care Quarterly Staff Meeting
Scheduling Schedule must be filled up! Transfer between offices
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Scheduling Issues

24. Kids Care Quarterly Staff Meeting
Scheduling Schedule must be filled up! Transfer between offices No SHOWS/Cancellations
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Scheduling Issues

25. Kids Care Quarterly Staff Meeting
Scheduling Schedule must be filled up! Transfer between offices No SHOWS/Cancellations Check up Season is HERE
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Scheduling Issues

26. Kids Care Quarterly Staff Meeting
Scheduling ALL PATIENTS MUST SEE MD/DO AT LEAST EVERY 3RD VISIT!!
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Scheduling Issues

27. Kids Care Quarterly Staff Meeting
Bilingual Issues Click Here
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues

28. Kids Care Quarterly Staff Meeting
How we look to the world
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues

29. Kids Care Quarterly Staff Meeting
How we look to the world
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues

30. Kids Care Quarterly Staff Meeting
Patient Centered Medical Home
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues

31. Kids Care Quarterly Staff Meeting
Patient Centered Medical Home
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues
We are supposed to strive to be about the patient

32. Kids Care Quarterly Staff Meeting
Patient Centered Medical Home
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues
We are supposed to strive to be about the patient
But if we don’t act that way they get mad!

33. Kids Care Quarterly Staff Meeting
Patient Centered Medical Home
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues
We are supposed to strive to be about the patient
But if we don’t act that way they get mad!

34. Kids Care Quarterly Staff Meeting
Lunch
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues

35. Kids Care Quarterly Staff Meeting
Lunch
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues

36. Kids Care Quarterly Staff Meeting
Fluoride Treatments
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues

37. Kids Care Quarterly Staff Meeting
Fluoride Treatments
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues
Given at 1 Years of Age
Can repeat at 2 years as well

38. Kids Care Quarterly Staff Meeting
Fluoride Treatments
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues
How to apply Fluoride Varnish

39. Kids Care Quarterly Staff Meeting
Templates
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues

40. Kids Care Quarterly Staff Meeting
Templates
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues
They should be fixed.
I added ones for:
Teens 16-17
So please use
Also Please be careful to pick the
Correct sex!!

41. Kids Care Quarterly Staff Meeting
Immunization Ordering
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues
Please be careful when ordering
Set up Invoice as Pay Deferred
or Pay Later
It is a pain in the neck cause I have to

42. Kids Care Quarterly Staff Meeting
Immunization Ordering
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues
Please be careful when ordering
Set up Invoice as Pay Deferred
or Pay Later
It is a pain in the neck cause I have to

43. Kids Care Quarterly Staff Meeting
Document Management
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues

44. Kids Care Quarterly Staff Meeting
Document Management
But now, we have the same thing:
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues

45. Kids Care Quarterly Staff Meeting
Document Management
Please pay attention to where you are
Saving the files:
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues

46. Kids Care Quarterly Staff Meeting
Sticky Notes
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues

47. Kids Care Quarterly Staff Meeting
Sticky Notes
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues
They are for reminders
They are NOT for actions:
eg: sent to or call……….
If it is something that has to get done
SEND A TELEPHONE ENCOUNTER TO
WHOMEVER!!!!

48. Kids Care Quarterly Staff Meeting
Sticky Notes
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues
They must be
DATED!
xx/xx/2016

49. Kids Care Quarterly Staff Meeting
Some Good Things
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues

50. Kids Care Quarterly Staff Meeting
Lab Issues
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues
Lab Report

51. Kids Care Quarterly Staff Meeting
Lab Issues
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues
Lab Report
Reviewing Labs/DI
Please do NOT review xrays, ultrasounds
CT’s or MRI’s that were NOT DONE
Bring it to the attention of the ordering
provider

52. Kids Care Quarterly Staff Meeting
Front Desk/Reception
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues
Lab Report
Front Desk Report

53. Kids Care Quarterly Staff Meeting
Front Desk/Reception
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues
Lab Report
Front Desk Report
Messenger

54. Kids Care Quarterly Staff Meeting
Front Desk/Reception
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues
Lab Report
Front Desk Report
Messenger
50%
45%

55. Kids Care Quarterly Staff Meeting
Front Desk/Reception
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues
Lab Report
Front Desk Report
Printing
We are going thru a lot of paper for
Being ‘paperless’
If possible, please print double sided!

56. Kids Care Quarterly Staff Meeting
Front Desk/Reception
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues
Lab Report
Front Desk Report
Walk In Appts

57. Kids Care Quarterly Staff Meeting
Elmont Report
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues
Lab Report
Front Desk Report
Elmont Report

58. Kids Care Quarterly Staff Meeting
Lynbrook Report
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues
Lab Report
Front Desk Report
Elmont Report
Lynbrook Report

59. Kids Care Quarterly Staff Meeting
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues
Lab Report
Front Desk Report
Elmont Report
Lynbrook Report
Summary

60. Kids Care Quarterly Staff Meeting
My report
Allergy Testing
Controlled Substances
On Call Schedules
Payroll changes
Insurance Problems
Bilingual Issues
New Issues
Lab Report
Front Desk Report
Elmont Report
Lynbrook Report
Summary