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Can we please everybody?
Stephen Roberts
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Overview New direction and context Challenges Solutions Impact
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Evolution Public Engagement Strategy Public Programme Strategy
Review of existing programme Audience Expectations Climate
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Target audiences Adults (develop) Families (deepen) Schools
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Challenge 1: stopping something great
Face to face engagement with scientist Coming out of the studio
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Challenge 2: scheduling
Audience needs Getting the most out of your day!
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Internal partnerships
Tours On-gallery programmes Dawn-o-saurus
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11,835 visitors over 120 days at 366 shows
90% of visitors rated their overall enjoyment of the event as good to excellent 83% of visitors learnt something new about the natural world 68% of visitors felt the experience gave them a new understanding of the museum’s scientific work
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Solutions After Hours programme “Dawn-o-saurs” Members programme
After School Club
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Impact of changes Audience growth Increased participation
More sustainable programme
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