1. You as the Supervisor and Coach
Mr Bill Miller
Deputy Director

2. Supervision
Meeting the needs of your customers by getting the technical work of the unit done on time, with resources available, in a way that meets or exceeds standards…..by coaching others rather than doing it yourself.

3. You as the Supervisor and Coach
Getting Started
Overcome initial anxieties
Learn the ropes
Establishing Authority
Dealing with friends and peers you now supervise
Developing standards

4. You as the Supervisor and Coach
Identify Priorities
Be available and visible
Identify employee abilities
Communicate
With your supervisor
With your peers
With your subordinates

5. You as the Supervisor and Coach
Employee Concerns
Build trust with your employees
Learn to say “no”
Resolve squabbles
How To Work With Others (PRIDE)
Planning (working to prevent a lag)
Reporting/Communication (keeping everyone informed)
Improving (ask the question “Why”)
Directing (carrying out the objectives of management)
Evaluate (your employees and work produced)

6. Questions