1. IGG Agenda – February 23rd 2006
Minutes from last IGG meeting – 10.15
Review of Action Items – 10.30
CER Update – 11.00
CER Update
SEM Update
MPCC Assurance update
Gemserv Update
Market Operations Update – 11.50
Retail Market Design Service Update – 12.10
Market Design Update – 12.40
Future release of market systems
Defect Resolution Requests
Discussion Requests & Market Change Requests
TAG Update – 12.50
Future release of the MPCC
S/MIME Cert upgrade issues
Next Steps – 13.00

2. Minutes
Minutes from last IGG meeting – January 12th 2005

3. Action Items Actions Addressed in Advance of Meeting
Update on Action Items
Actions to be covered during remainder of presentation
Actions to be carried forward
Other Action Items

4. Actions Addressed in Advance of Meeting
Action Item 5 – Contact Suppliers re interest in receiving generator messages
Discussions held with smaller suppliers - one party has taken up this facility
Facility will continue to be available to other MPs
Proposing to close this action item

5. Actions Addressed in Advance of Meeting
Action Item 10 – Add issue on 301s in case of load profiles to weekly Issues log
Added to issues log – ref 123

6. Actions Addressed in Advance of Meeting
Action Item 11 – Check proposed length of RCN with Companies Office
Note issued on Jan 19th
Advice is that 6 chars will be sufficient for a significant number of years

7. Actions Addressed in Advance of Meeting
Action Item 13 – Issue draft proposals on use of codes to replace IDD to IGG
Note issued on Feb 14th
No feedback received

8. Actions Addressed in Advance of Meeting
Action Item 14 – Update to Working Practice 0008 in respect of Estimates for Nil consumption at energised QH sites
Draft Working practice issued on Feb 3rd
Some feedback received
Propose to review at next conference call

9. Update on Action Items
Action Item 2 – Draft process for handling the assurance of significant system changes
Procurement process concluded

10. Update on Action Items
Action Item 4 - Issue DR detailing proposed revisions to Procedure for non NPA related De-energisation and Re-energisations
ESB Networks do not wish to pursue this at present
Propose to close this action
ESB Networks will review and consider raising again at a future date

11. Update on Action Items
Action Item 6 - Issue document detailing proposed New Procedure in Case of Demolitions
ESB Networks do not wish to pursue this at present
Propose to close this action
ESB Networks will review and consider raising again at a future date

12. Update on Action Items
Action Item 7 - Track progress on discussions concerning the re-aggregation process (via Mod Panel)
See MCR 0075
Proposing to close this action once agreement can be reached on a solution

13. Update on Action Items
Action Item 8 - Notify dates of release of Defect Resolution Requests into production
Propose to add step to Defect Process to cover this
Updated process to issue by March 9th

14. Update on Action Items Action Item 9 – Review of objections process
Initial figures issued to CER

15. Update on Action Items
Action Item 12 – Review implications of data provision for all sites with DPC
We are advised that no Data Protection issues arise from proposals

16. Actions to be carried forward
Action Item 8 – Update QH Estimation and Substitution paper with maximum number of estimates permitted
See Meter Operator Update
Action Item 3 - Document procedure governing the allocation of MPRNs for TSO connected sites
Draft MPD issued to IGG list
Discussion request to follow

17. Action Items raised during Supplier Forum
Action Item – Prepare proposal on addresses in the retail market design
Registered Company address is unlikely to be used
Reviewing requirements for Technical Contact Address with ESB Networks

18. Action Items raised during Supplier Forum
Action Item – Review Validation process for CoLE reads
See DR 0104 later in presentation

19. Action Items raised during Supplier Forum
Action Item – Review requirement for connection agreement on CoS
Statistics for period from April to September last sent to CER
Quality of Notification Address is a significant issue for sites which have timed out

20. Action Items raised during Supplier Forum
Action Item – Review requirement for connection agreement on CoS – sites > 100 kVA
Total Number of Energised sites > 100 kVA 6379
Sites with active CA
Sites affected by data defect (of 4788)
Sites with CA in Progress
Sites with no active CA
ESB Networks investigating are potential solutions to address the issue of sites with no CA

21. Other Action Items Action Items arising from a variety of sources:
IGG
TAG
Supplier Forum
Fortnightly conference call
Proposing to consolidate IGG, TAG and Supplier Forum actions into one central list following today’s session
Comments welcome

22. CER Update

23. Gemserv Update

24. Market Operations Update

25. Agenda
ESB Networks Update
MRSO Update
Retail Market Issues Update

26. ESB Networks Update

27. ESB Networks Urban / Rural Classification Three Runs to complete
Run 1 (excluding MCC> 01, o/s Meter works, COS)
Run 2 to cater for MCC> 01 etc
Run 3 to cater for Residual
Planned Completion dates
Run 1by 21/03/2006
Run 2 by 15/05/2006
Run 3 by 31/05/2006
Progress to Date

28. ESB Networks Supplier Support Arrangements
Supplier Support Arrangements issued to all MPs on February 3rd
Intention is for MPs to continue to use current arrangements (shared mailboxes etc) initially and use named individuals for escalation purposes
May need review following a number of organisation re-structures taking place at present within ESB Networks

29. ESB Networks
Erroneous De-registrations - Steps to prevent a re-occurrence
Modified CX111 procedure being implemented
Suppliers advised by e mail where NPA de-energisation request is not completed by Networks
NPA de-energisations to be reviewed by Networks within three months
Other changes being reviewed including a modification to de-registration procedure

30. ESB Networks
Business rules for estimation/substitution of QH meter data
Propose change to MPD 15 Data Processing for QH meters section 3 Supplementary Information as follows;
The QH Data Collector will report to MRSO where estimated or substituted data has been used continuously for more than one week, and the reasons for same and thereafter to report two weekly to MRSO on status of the site until actual data is obtained for a particular site. MRSO will in turn report to a particular Supplier until the problem is resolved.
Discussion Request to follow

31. MRSO Update
John Casey – MRSO

32. MRSO Erroneous De Registrations Sites Energised without Registration
Most sites now corrected
Still in discussions with one supplier re means of correcting the situation
See also update later from Networks on lessons learnt
Sites Energised without Registration
A small number of sites over 30 kVA were energised without a registration
Networks have contacted the customers advising them of need to sign up with a Supplier. Most have now signed up but not all and Networks are continue to follow up.
System Control to avoid a recurrence is planned to go live at end of March

33. MRSO Delays in Completing Registration of New Connections
We are currently investigating a small number of sites that may not have been advised as energised and so registration has not been completed.
We will also review the controls in this area with Networks to ensure that they are adequate.
Transmission Connected Sites
ESBNG to provide import data for 4 sites
One of these is outstanding for some time.

34. MRSO QH sites designated as NQH in SAP IS-U
Just under 1,000 remain outstanding from original programme to be changed in March and balance in May
PDS have started the first bi annual audit of sites and are preparing a new ‘eligible ‘ list and programme of work. Revised list and planned programme to be advised shortly
Annual Verification of Data – per MPD 15
PDS expect to have proposals on annual verification shortly and will then agree with CER
Note also that PDS have problems with validating data for a small number of sites where data is provided by Grid and this is under review.

35. MRSO Re Aggregation December ReAggregation CD issued last week
13 Month Issue
This item is still on agenda for Mods Panel to agree – key items are materiality and pricing
Following discussions with CER, SSA and MRSO a Proposed Modification will be submitted to next meeting of Mods Panel covering these items
MCR will then issue to IGG for agreement of IGG.

36. MRSO Consumption Adjustments MPD 17
These cover revenue protection and meter/time switch faults which are not automatically included in Aggregation
This item to be considered also at next Mods Panel meeting.
Following discussions at Mods Panel an MCR will then issue to IGG for agreement of IGG
Proposal being put to Mods panel is that
consumption adjustments within 13 months will be advised to Settlement by a manual extract
consumption adjustments greater than 13 months would be treated same as consumption outside 13 month window.

37. Retail Electricity Market Issues Update
Brona McKnight, ESB Networks

38. Retail Electricity Market Issues Log
Log continuing to issue on a weekly basis
Summary Statistics (as per last release – February 22nd 2006)
Total Number of Issues Logged 124
Total ‘Closed’
Total ‘In Progress’ 13
Total ‘Being Monitored’ 2
Total ‘Logged’
Issues Resulting in DRRs
Total Raised Since Last Issue 0
Total Closed Since Last Issue 0
Total Re-opened Since Last Issue (331 with no 1
meter details)

39. Retail Market Design Service Update
C Madden, ESB Networks

40. Retail Market Design Service Update
Decision on Terms of Reference for Design Administrator role published on January 10th
Currently preparing budget and workplan for review by CER

41. Retail Market Design Service Update
All Island Project
Initial meeting held with Northern Ireland Design Administrator
Long term plan to review NI design with aim of streamlining and improving processes
Regular meetings with SIMDRACS project

42. Retail Market Design Service Update
Other Markets
Attended Gas Markets equivalent of the MRG (the GMARG)
Initial communications around processes and standards in the Retail Electricity Market and the proposed Gas market
Discussions around data protection and Connection Agreements continuing

43. Retail Market Design Service Update
Quality Review
Currently undertaking a review of all processes including:
Change and defect management
Issue resolution
Assurance
New Entrant support
Medium to Long term goal of ISO 9001 certification

44. Migration of Market Design to new Process Modelling tool
Limitations of current documentation set
MPDs provide a ‘flat’ view of the process which is sometimes unwieldy and difficult to navigate
No link between processes and message
Duplication of message related data in a number of different documents – leads to confusion for users and duplication of work for maintainers of the data

45. Migration of Market Design to new Process Modelling tool
Process Modelling Tools have been used to great effect in other markets
Benefits of using a similar tool in the Irish Retail Market being investigated
Allow publication of documents to the internet showing links between processes and messages
Ease of maintenance
Usability
Tool being proposed is ARIS

46. Migration of Market Design to new Process Modelling tool
IT Consulting group within ESB evaluated several process modelling tools
ARIS was selected as a result of:
Appearance of the MPDs
Easier printing capabilities
End user functionality
Supported by evidence from Gartner

47. Migration of Market Design to new Process Modelling tool
DEMONSTRATION

48. Migration of Market Design to new Process Modelling tool
Issues for investigation
Further work needed on reporting capabilities – likely that customised reports will be needed
Printing diagrams is possible
Web published output requires some Java based functionality – most likely to be Java 1.1 – does this pose problems for any MP?

49. Brona McKnight, ESB Networks
Market Design Update
Brona McKnight, ESB Networks

50. Market Design Update Defect Resolution Requests
Discussion Requests & Market Change Requests
Working Practices

51. Defect Resolution Requests, Discussion Requests & Market Change Requests

52. Defect Resolution Requests previously discussed
DRR
Title
Status
DRR 0097
Updated validation on notification address
Paper issued to CER
DRR 0098
Addition to comments on data codes
Implementation date to be advised
DRR 0099
Erroneous 300 messages issuing on foot of de-registration

53. Discussion Requests

54. New Discussion Requests
DR 0103
Proposed amendments to cater for vulnerable customers
DR 0104
Proposed solution to actual CoLE reads being replaced by estimates
DR0105
Remove Meter Point Status field from 017 message
DR 0106
Remove non billable registers from Supplier Extranet. Addition of Meter Multiplier to Extranet.
DR 0107
Amendments to Readings Processor to facilitate processing of export data

55. New Discussion Requests
DR 0103 Proposed amendments to cater for vulnerable customers
Raised by: Retail Market Design Service
Raised on foot of Commissions Decision on The Provision of Services To Vulnerable Customers by Suppliers and Network Operators in the Natural Gas and Electricity Industries (CER/05/248)
Implementation plan required by CER by February 28th
Intention of this DR is to add codes which will be required to support vulnerable customer functionality
Any Market Design changes required as a result of the detailed implementation plans will be progressed via a separate Discussion Request

56. New Discussion Requests
DR 0103 Proposed amendments to cater for vulnerable customers
Raised by: Retail Market Design Service
Addition of new codes to cater for the Customer Service Special need of ‘Mobility Impaired’
New Reject reason of ‘Vulnerable Customer’ to be added
Feedback requested by March 2nd

57. New Discussion Requests
DR 0104 Proposed solution to actual CoLE reads being replaced by estimates
Raised by: ESB Customer Supply
Raised to address issues discussed at Supplier Forum
Proposal is for Networks to use Supplier provided customer reads which fail validation where the read history is poor
Feedback requested by March 2nd

58. New Discussion Requests
DR 0105 Remove Meter Point Status Field from 017
Raised by: ESB Networks
Meter Point Status and Meter Point status reason on the 017 should be in alignment
Where this is not the case the message errors and manual contact with the supplier is required – often appointments are missed as a result
Proposing to remove Meter Point Status to prevent this occurring
Feedback requested by March 2nd

59. New Discussion Requests
DR 0106 Amendments to Supplier Extranet
Raised by: Energia
Propose to modify the extranet to:
Show Meter Multiplier
Show only billable registers (currently check meters etc installed at a site are visible causing confusion)
Feedback requested by March 2nd

60. New Discussion Requests
DR 0107 Amendments to Readings Processor to facilitate processing of export data
Raised by: BG Cogen
Propose to modify the readings processor to:
Process 341 messages containing channel 52 and channel 53 data
Generate separate files to contain import and export data
Feedback requested by March 2nd

61. Previous Discussion RequestsDR
Title
Status
DR 0098
Provision of eligible customer list
Current proposal to provide full MPRN data set for DG3 +
DR 0100
Addition of codes to replace IID
Note issued on Feb 14th

62. Open Discussion RequestsDR
Title
DR 0074
Amendment to market message 208 to allow it to be sent by suppliers to dispute MRSO Readings (Ref Market Issue 90)
ON HOLD
DR 0077
Transaction charge generated only after a job completion market message sent (Ref Market Issue 91)
DR 0073
New rules for MPD 1 – NQH Change of Supplier
Briefing paper issued to CER

63. Change Requests

64. Change Requests Recommended for Approval
MCR
Title
Status
MCR 0033
Sending 306 for all NQH De-energisations
Not in last priority list
MCR 0034
Sending 307 for all NQH Re-energisations
MCR 0050
Modifications to CoS readings process – CoS Loss
Implementation scheduled for March
MCR 0061
Message Tracking functionality on extranet
MCR 0064
TSO/SSA reqt for customer details on change from NQH to QH
Previously prioritised
MCR 0065
Addition of Effective date to 114
MCR 0070
QH Eligibility
To be prioritised

65. Change Requests Recommended for Approval
MCR
Title
Status
MCR 0071
Change of metering from NQH to QH
To be Prioritised
MCR 0072
Proposed modifications to MPD 15
Documentation change only
MCR 0073
Proposal to make first name mandatory
To be prioritised
MCR 0074
New MPD for Change of GMPRN
MCR 0076
Addition of effective date of previous CoS to 102R
MCR 0077
Removal of GUID from webforms
MCR 0078
Add validation to use of RCN

66. Other Change Requests MCR Title Status MCR 0063
Provision of reconciliation data for aggregation
Paper sent to CER
MCR 0069
Irish Language character set
MCR 0075
Amendments to 501S message
ISC investigating possibility of data provision by CD – comments?
MCR 0068
Amendments to 501, 501S
Re-issued – recommend amended MCR for approval?

67. Amendments to Market Change Requests Process
MCR template issued on Feb 13th
Intention is to:
Correctly identify all systems impacted by a particular change
Indicate the level and type of assurance required
Comments welcome by March 2nd
Proposing to issue amended change control process by March 9th

68. Retail Market Design Learning Points
MPs asked to ensure agents are aware of the correct process to initiate in the correct circumstance
Issues arose recently where one MP tried to carry out a CoLE at a premise to which they were already registered rather than a CoS to register a new site
Most likely to happen at flats etc where the addresses are easily confused by call centre/customer service agents

69. Future release of market systems
Cormac Madden, ESB Networks

70. Future release of Market systems
Final opportunity for DRs and MCRs to be discussed
Where an MCR involves addition of codes to schema only, proposing to take these as part of scope for next release
Asking all MPs to prioritise all other DRs and MCRs by Thursday March 2nd to allow a decision on the release to be made
Results of this prioritisation will issue to CER for final decision

71. Future release of Market systems
Aiming to issue a finalised list of contents to MPs by March 13th
Given the tight timelines it is important that all MPs respond with their priorities
Draft schema targeted to issue in late April
Targeting release for Saturday, June 24th

72. Cormac Madden, ESB Networks
TAG Update
Cormac Madden, ESB Networks

73. MPCC v11 upgrade Gemserv approval and sign-off received
First non pilot Supplier went live on Feb 3rd
Most Participants now operating successfully at Version 11

74. Other TAG Items
Number of comments received from MPs on items they would like to see discussed
A number of these will be discussed at this afternoon’s session
Further items will be discussed at subsequent meetings
As the TAG focuses on key technical issues it will be vital that each MP has appropriate IT representation

75. Other TAG Items – Messaging issues
350 messages issued on Feb 10 and 11 from Pre-Production
Problems arose when re-building the Pre-Production environment following a disk error
A number of checks are being put in place to prevent this re-occurring
Proposing to address any questions at this afternoon’s TAG

76. Other TAG Items – 602 issues
602 message failure over the weekend Feb 17th to Monday 20th
Network connectivity lost when servers had to be re-booted
602 message could not be re-created
Proposing to address any questions at this afternoon’s TAG

77. Next Steps Proposed Diary dates for subsequent meetings April 6th
May 18th
June 29th

78. Next Steps
Propose to continue with conference call every two weeks – proposed dates
March 9th
March 23rd
April 20th
Call details will remain the same:
Number: PIN :
Contingency number remains: PIN 60236