1. Do Inquiries make a difference or are they a waste of time?
Inquiries are:
Established to:
Apportion blame
Identify responsibility
Are likely to:
Be politically motivated
Undermine the public’s trust in healthcare
Have potentially high personal and professional costs to those involved
Justification for Inquiries:
To learn from mistakes to improve for the future
Douglas Inquiry into services at King Edward Hospital( WA )
Methods used:
Investigatory and Inquisitorial
Written submissions, document analysis & interviews
Comparative data analysis, clinical file review, selected issues analysis
Final Report
237 recommendations
Several sections withheld
Identified problems with delivery of services at KEMH
Clinical
Administrative
Management
Dr Heather Gluyas: University of Notre Dame Australia

2. Research Project Research Question Research Methodology Scope of Study
Do Inquiries lead to change?
Research Methodology
Case study
Multiple data sources
Documents
Archives
Semi structured Interviews
Scope of Study
Investigation implementation of Douglas Inquiry recommendations concerning:
Clinical credentialing & performance review
Consumer involvement in care

4. RESULTS: CREDENTIALING & PERFORMANCE REVIEW

5. RESULTS: Involvement of consumers in care