Presentation is loading. Please wait.

Presentation is loading. Please wait.

Nine Steps to Better Listening

Similar presentations


Presentation on theme: "Nine Steps to Better Listening"— Presentation transcript:

1 Nine Steps to Better Listening
1. Face the speaker – maintain eye contact

2 Nine Steps to Better Listening
2. Be attentive. Put your phone away, mute the TV volume, stop eating, turn from distractions and be attentive.

3 Nine Steps to Better Listening
3. Keep an open mind to what you are hearing

4 Nine Steps to Better Listening
4. Try to picture what is being said

5 Nine Steps to Better Listening
5. Don’t interrupt! Don’t impose solutions!

6 Nine Steps to Better Listening
6. Wait for speaker to pause…then ask clarifying questions.

7 Nine Steps to Better Listening
7. Ask clarifying questions, not challenging questions. Wait until discussion time to raise your POV.

8 Nine Steps to Better Listening
8. Try to feel & understand what is being said.

9 Nine Steps to Better Listening
9. Pay attention to what is not being said by focusing on…

10 Nine Steps to Better Listening
feelings facial expressions gestures posture other non-verbals


Download ppt "Nine Steps to Better Listening"

Similar presentations


Ads by Google