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At the Intersection of Patient Experience Data, Outcomes Research, and Practice: Analysis of HCAHPS Scores in Neurology Patients  Kristine T. Hanson,

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Presentation on theme: "At the Intersection of Patient Experience Data, Outcomes Research, and Practice: Analysis of HCAHPS Scores in Neurology Patients  Kristine T. Hanson,"— Presentation transcript:

1 At the Intersection of Patient Experience Data, Outcomes Research, and Practice: Analysis of HCAHPS Scores in Neurology Patients  Kristine T. Hanson, MPH, Nicholas L. Zalewski, MD, Sara E. Hocker, MD, Richard J. Caselli, MD, Elizabeth B. Habermann, PhD, MPH, Cornelius A. Thiels, DO, MBA  Mayo Clinic Proceedings: Innovations, Quality & Outcomes   Volume 2, Issue 2, Pages (June 2018) DOI: /j.mayocpiqo Copyright © 2018 Mayo Foundation for Medical Education and Research Terms and Conditions

2 Figure 1 Key driver analysis in patients admitted to a neurologic service demonstrating associations between individual composite measures and the Global score, with quadrant 1 representing measures best suited for improvement given their relatively low score and high association with the Global score. HCAHPS = Hospital Consumer Assessment of Healthcare Providers and Systems. Mayo Clinic Proceedings: Innovations, Quality & Outcomes  2018 2, DOI: ( /j.mayocpiqo ) Copyright © 2018 Mayo Foundation for Medical Education and Research Terms and Conditions

3 Figure 2 Key driver analysis in patients admitted to a neurologic service, overall and by diagnosis group. Mayo Clinic Proceedings: Innovations, Quality & Outcomes  2018 2, DOI: ( /j.mayocpiqo ) Copyright © 2018 Mayo Foundation for Medical Education and Research Terms and Conditions

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