1. University of Northern IA
Presentation prepared by:
Marilyn Shaw
University of Northern IA
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2. Chapter 10 Managing Anxiety and Delivering Your Speech
Copyright © 2014, 2011, 2008 Pearson Education, Inc. All Rights Reserved.

3. Qualities of Effective Speakers
Ethics
Knowledge
Preparation
Self-Confidence

4. Avoiding Plagiarism Use a variety of sources
Avoid using other’s language/ideas
Cite sources prior to quoting material
Always identify your sources
Give credit to creator of ideas

5. Managing Speech Anxiety
Speech Anxiety—a multisystem response that creates a combination of biochemical changes in the body in a communication situation. Fear of speaking before an audience.
Communication Apprehension—the most severe form of speech anxiety; an anxiety syndrome associated with either real or anticipated communication with another person or persons.
How do you feel when you are anxious?
Photo from chapter 10 page 256
© Cleve Bryant/PhotoEdit Inc.
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6. Managing Speech Anxiety: Causes
Fear of
Physical unattractiveness
Social inadequacy
Criticism
Unknown
Conflicting emotions
Excitement from anticipation

7. Symptoms of Speech Anxiety
Quivering, too soft, monotone, too fast, non-emphatic
Voice
Stammering, halting, awkward pauses, hunting for words, speech blocks
Fluency
Breathing heavily, clearing throat, swallowing repeatedly
Mouth and throat
No eye contact, rolling eyes, tense facial muscles, grimaces, twitches
Facial expressions
Rigid and tense, waving hands
Arms and hands
Swaying, pacing, shuffling feet, weight shifts
Body movement
Feeling too warm, too much saliva, dry mouth, butterflies in the stomach
Nonvisible symptoms
Adapted from “A. Mulac and A.R. Sherman, “Behavior Assessment of Speech Anxiety,” Quarterly Journal of Speech 60,2 (April 1974): 138
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8. Anxiety (Continued) Speech Anxiety in Other Cultures
Treating Speech Anxiety
Systematic desensitization
Systematic technique designed to reduce the tenseness associated with anxiety
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9. Extemporaneous Delivery
Methods of Delivery
Impromptu Delivery
Manuscript Delivery
Memorized Delivery
Extemporaneous Delivery
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10. Vocal and Physical Aspects of Delivery
Vocal Aspects
Vocal Quality
Overall impression a speaker’s voice makes on his or her listeners.
Intelligibility
Vocal volume, distinctiveness of sound, clarity of pronunciation, articulation, and stress placed on delivery
Vocal Variety
Variations in rate, force, and pitch
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11. Aspects (Continued) Physical Aspects Personal appearance Body movement
Facial expressions
Eye contact
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12. What Are Some Distracting Speaker Behaviors?
rapid speech
monotone
mumbling
awkward pauses
hands in pockets
playing with hair
looking at floor or ceiling
tense, rigid
sloppy posture
swaying
dancing
leaning on podium
weight shifts
crossing legs
Copyright © 2008 by Allyn and Bacon

13. Presentational Aids Benefits of Presentational Aids
Make a speech understandable and memorable
Enhance speaker’s credibility
Creates audience attention and interest
Provide support
Help with delivery
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14. Learning Styles Read and Auditory Write Listen Process Comprehension
Visual
PowerPoint
Pictures
Graphics
Charts
Kinesthetic
Touch
Experience
Take Apart
Reassemble
Read and
Write
Comprehension
Auditory
Listen
Process

15. Choosing and Using Presentational Aids
Aids should serve a need
Aids should be planned and adapted to the audience and the situation.
Aids should not dominate or take over the presentation.
Aids should look as professionally prepared as possible.
Aids should be practical—easy to prepare, use, and transport
Aids that are not original require documentation
Visuals should only contain one idea, etc.
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16. Types of Presentational Aids
Computer-Generated Images
Video and Digitized Video Clips
Real Objects
Models
Photographs, Drawings, and Diagrams
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17. Presentation Software
Deciding When to Use PowerPoint or Prezi in Your Presentations
Be sure the presentational aid enhances your speech
Many in the business sector suggest a maximum of 10 slides in a 20-minute presentation.
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18. Creating Effective PowerPoint or Prezi Presentations
Color
Type and Font Size
Displaying the Slide Show
Use of Graphics and Pictures
Photo from chapter 10 page 272
Copyright © Spencer Grant/Photo Edit
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19. Using Presentational Aids: Who’s Really in Control?
Remember a presentational aid is only a tool
Be prepared—Plan B
Practice Your Delivery
Practice, practice, practice
Begin with small segments
Try to practice in the room where you will deliver the presentation
Concentrate on what you are saying and to whom you are saying it
Be yourself
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