1. CITIZEN Systems America Corp.
Tracy E. Tucker
Director, North America Channel Sales
VARTech 2014

2. Who is CITIZEN Systems America
80 year Company History
Part of $3 Billion, 17,000 employee CITIZEN Holding Company
Global Footprint (CSJ, CSE, CSHK)
Corporate Cousins of CITIZEN Watch Company
US HQ, Torrance, CA, World HQ, Tokyo, Japan
Vertically Integrated Manufacturer
Printing Technology
POS, Bar Code, Mobile, Dot Matrix and Photo Printers
Electronics
Quartz, Crystals, Oscillators
Healthcare
Monitors, Thermometers, Pedometers

3. CITIZEN Advantages Globally recognized brand Quality, quality, quality
Breadth of product line
Products the competition doesn’t have (CL-S400DT, CL-S6621, etc.)
Unique product features
Fast response time
Innovative partner program
Clean channel model
Not over-distributed
Best price to performance ratio in the industry
Drop-in compatibility (CSO/CSI, DPL/ZPL, Esc POS, CPCL)

4. Citizen CL-S700 Series

5. Easy operation High reliability Low print head pricing
Intuitive (logical) actions
Minimum training
No operating mistakes
High reliability
Minimum downtime
Maximum operational uptime
Confidence in product
Low print head pricing
Running costs kept low

6. Hi-Open™ case Does not increase footprint of printer
Ideal for tight spaces
Against walls
Safe case opening
Stays open
Does not slam shut and trap fingers!
Fully vertical opening

7. The CL-S700 can be placed against the wall as the case opens vertically
Ventilation is at the back where there is space for power & data cables

8. Hi-Lift™ metal mechanism
Opens to 90° ‘vertical’
Completely clear path
Easy ribbon loading and ARCP™
More room with mechanism vertical
Easy media loading
Spring-loaded media “damper” for 10 ips high-speed printing
Adjustable media sensor arm holds paper in place
LCD panel displays messages

9. What is it…? How does it work…? Benefits
Large unused ribbon
Small used ribbon roll
The variation in tension between ‘start’ and ‘end’ of the ribbon is related to the size of the rolls.
Small unused
Large used roll
ARCP automatically balances this tension to give better print quality and no ribbon wrinkle
What is it…?
Active ribbon tension control System
How does it work…?
By keeping even tension on ribbon at all times from start to end of the ribbon
Benefits
Less ribbon wrinkle
Simpler to change ribbons
No setup or adjustment required
Less user training
Lower operational costs

10. Label Capable on 3” model Magstripe & Card readers
The Citizen Mobile Product Family…
2 inch and 3 inch models
Max print speed 3.84 ips
USB & Serial standard
Label Capable on 3” model
Bluetooth version
Magstripe & Card readers
Wi-Fi version

11. The Latest Technology Addition to the CMP Family: APPLE iOS Bluetooth
Wi-Fi version
Bluetooth version
Apple iOS Bluetooth version
Provides the 3rd key connectivity option.

12. Apple iOS Bluetooth®
Bluetooth for connection to Apple iOS devices (iDevices)
Apple Bluetooth
Apple BYOD applications
Anyone who wants to print from some form of wireless i-device
The “secret sauce” is in the application development (Value)
A manufacturer of printers needs to provide connectivity and TOOLS!
Apple WiFi
The SAME as traditional Wifi applications.
Not used point to point and usually requires a device in the middle
There is a many-to-one relationship between ‘computers’ and the printer
Wi-Fi™ is actually a trade name of the Wi-Fi Alliance and used as certification on products.
But it is also now used as a generic term for any Wireless LAN (WLAN) technology.
Bluetooth® is a registered trademark of the Bluetooth SIG Inc 12

13. CMP iOS: A fast Path to REVENUE!
Citizen Air-Connect software utility written by Arrowhead:
Software utility available on APP STORE
Powerful tool for immediate CMP functionality with iOS devices!
Features and benefits for VERY small cost to user!

14. Typical iOS Mobile Applications…
Tableside Tablet Ordering & POS
Ordering and printing at tables in restaurants
Show-Rooming
Order taking at point of product
Order taking at browsing location
Zero partition from customers!
BYOD (Bring Your Own Device)
Employee “Point of Use” with personal devices
Employer capital cost reduction 14

15. CMP Mobile Family: Designed for EASE of Use and VALUE!

16. Features Media Window to view remaining paper
Drop-in media loading for easy use
No paper core needed (but can be used)
Simple interface power and feed buttons
Colour Coded buttons to open printer
Mag Stripe & IC Card reader option
Shoulder Strap mounting points 16

17. More features Rubber Covers for interface/power ports
Tough Case polycarbonate with elastomer overmould
USB, Serial standard on all models
IP42 Protection and 1.2m drop tests
Belt Clip rotates to allow for battery changing
Modular Battery can be easily changed or charged in printer 17

18. Accessories and Options
Battery packs Additional Units
Leather Cases for additional protection including belt clips
AC Adapter Additional units with changeable plugs
Serial Cable Additional Units
Car Charger
USB Cable 18

19. Power & Charging Li-Ion Battery 1800 mAh on CMP 20 2200 mAh on CMP 30
Battery Indicator 3 LEDs indicate charge
Vehicle Charger plugs directly to printer or uses external charger
Charger LED is Red when charging, Green when charged
External Charger Uses AC adapter or vehicle charger
External Charger Different versions for CMP 20 and CMP 30 19

20. Technical Notes CMP-20 CMP-30 CMP-30L
Emulations: ESC / POS ESC / POS ESC / POS CPCL compatible CPCL compatible
Media Sensor: Black mark Black mark Label gap + mark
Media Width: fixed 58 mm Adjustable from mm
Standard Interfaces: USB & Serial as standard (on all models) Wireless Intefaces Bluetooth® or Bluetooth iOS as factory option WiFi® Wireless LAN as factory option Only one wireless interface can be installed in a printer
Battery: 1800 mAh 2200 mAh 2200 mAh Tested for a “working day” operation printing a 6-inch receipt every five minutes using WiFi connection without any ‘sleep’ functions enabled.
A battery must be installed for printer operation; it cannot operate from charger only. 20

21. Card Readers
Magnetic Card Reader Also referred to as MCR or Swipe card
ISO 7811/2 and JIS standards. Dual track (1+2, 2+3) cm/s swipe speed Factory Installed Option
IC Card Reader Also known as chip card, smart card (SCR) or ICR reads the gold pads on a card
9,600 bps read speed internal 1-channel.
Factory Installed Option 21

22. Typical Mobile Applications
Mobile POS (MPOS) receipts
Print at tables in restaurants
Showrooming - roaming sales in retail
Queue busting
Order taking in line – confirmation receipt
Order taking in line – content receipt
Full invoicing in line – point-of-sale flexibility
Delivery notes
Confirmation of transaction or goods
Instant invoicing – immediate payment
Service and repair
In-home or in-office repairs
Copy of actions carried out
Copy of parts used 22

23. More Typical Mobile Applications
Price markdown
End of life discount – over labeling with discount barcode on specific items
Sales incentives – short term promotions
Shelf labelling
Updating shelf-edge price labels / tags
Promotional labeling / tags
Warehouse Labeling
Shipping labels
Pallet break-down labels
Shelf labels
Train / bus / plane ticketing
Instant tickets or receipts
Conductor mobile ticketing
Queue busting at stations and airports
Mobile boarding card printing 23

24. More Typical Applications
Taxi receipts
Semi-fixed mounting
Occasional use (stored in glove box)
Law enforcement
Motoring offences
Parking Tickets
Public safety (fixed penalties)
Hospitality
Queue busting
Roaming sales
Receipt printing
Car rental
Car return
Check out 24

25. In-Box Contents Printer Battery pack
AC Adapter (with European mains ‘clip’)
Sample roll of paper (or labels on CMP-30L)
RS232 Serial cable (9-pin)
CD ROM and Quick Start Guide
Belt clip and fixing screw
Some will include additional UK or other mains plug ‘clips’ designed specifically for the AC adapter. Users can interchange these for themselves.
CMP-20 box: 285 x 183 x 98 mm
CMP-30 box: 347 x 265 x 98 mm
5 printer boxes per shipping carton 25

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