1. Email Continuity Peter Smith, Director of Legal Sales
Tom Smit, Sales Engineer
Join us on Twitter at #Mimecastcontinuity

2. Discussion Topics When Disaster Strikes The Mobile Imperative
“ is absolutely a fundamental component of the minute by minute function of this organization.  There is no tolerance for outage and so it’s very important that it stays operational.  If goes down, the impact on the end users is catastrophic.”
When Disaster Strikes
The Mobile Imperative
Top 5 Continuity Mistakes
Solution Demonstration
Avi Solomon, Becker & Poliakoff P.A

3. Back up systems are not continuity solutions
When mother nature strikes “recovery” isn’t fast enough

4. When Disaster Strikes…
“If you go down for a hurricane or a disaster,  if your organization isn’t up and running within 48 hours, if you’re not back on the grid to where your clients or to where your people can communicate with you, you’re probably not coming back online.”
Luke Corley IT Manager
Breazeale Sachse & Wilson LLP
Dell survey results show that in any given 12-month time period, there is a 72% likelihood of an unplanned outage
Alinean reports that each minute of messaging ( ) downtime costs an average of $1,000.
With most of your intellectual property and client engagement being conducted via , downtime is more than an annoyance.
66%* state that is their preferred means of communication – when it goes down your staff is handicapped - *Source: Generation Gmail Study
downtime is very visible to your clients, immediately
Even maintenance cycles & upgrades require after hours commitment

5. The Mobile Imperative
Your users are in court, at a client site, working from home – when Blackberry goes down, they are cut off.

6. 5 Common Mistakes
Your users are in court, at a client site, working from home – when Blackberry goes down, they are cut off.

7. 1. Not testing your continuity solution
33%
of organizations don’t regularly test their business continuity solution
You’ve devised and implemented a great solution but haven’t really given it a production test. Cross your fingers and hope when the time comes, it actually works as planned.
Source: Storage Magazine Survey

8. 2. Forgetting to test fail back
50%
have only partially tested plans
Testing the fail over capabilities of a continuity solution is only half of the due diligence. What happens if your continuity even lasts hours, days, weeks? What happens when you try to fail back to your normal mode of operation?

9. 3. Assuming you can engage the continuity solution easily
Too often, we plan continuity for “normal” disasters such as power outages, and hardware failures. But what happens in case of fires, storms, and other force majeure? Will you actually be able to feasibly and safely activate your continuity systems?
Source: Dell August 2008 study Why Fails

10. 4. Ignoring policy enforcement during a continuity event
You cannot ignore any regulatory and policy based requirements that affect your communications during an outage. Are your privacy, archiving, and compliance policies still being enforced during a disaster?

11. 5. Believing agreed RTO
In the real world, we have to balance risk with budget. People are programmed to place less value on future risk. Will the day of downtime agreed on by the business really stick? No CEO for 2 hours ok? Your top customers can’t reach you for a day? Will the agreed RTO actually be tolerable?

12. Solution Demonstration

13. Thank You
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