1. “Tangram” By Nevit Dilmen [CC-BY-SA-3. 0 (www. creativecommons
“Tangram” By Nevit Dilmen [CC-BY-SA-3.0 ( via Wikimedia Commons

2. Agenda
Why Communication and Teamwork is Puzzling Hands-on activities Observations/Q&A

3. Communication and Teamwork is Puzzling
essential employability skill assumptions about people’s skills and abilities diverse population high context culture ask a lot of questions low context culture work things out independently

5. Each group will make a tangram

6. Form groups of 3-4 and designate one person as the puzzle creator
Screen

7. The puzzle creator looks AWAY from the screen

8. Other team members help the puzzle creator make the appropriate puzzle

9. Using only written communication (no drawing – no speaking – no visual cues)
Source: Marshall, Catherine, and David Novick. Conversational Effectiveness in Multimedia Communications. 8 Vol. Emerald Group Publishing, Limited, ABI/INFORM Global. Web. 1 May 2011.

10. Using only verbal communication (no writing - no visual cues)
Source: Marshall, Catherine, and David Novick. Conversational Effectiveness in Multimedia Communications. 8 Vol. Emerald Group Publishing, Limited, ABI/INFORM Global. Web. 1 May 2011.

11. Using only non-verbal communication (no speaking – no writing)
Source: Marshall, Catherine, and David Novick. Conversational Effectiveness in Multimedia Communications. 8 Vol. Emerald Group Publishing, Limited, ABI/INFORM Global. Web. 1 May 2011.

12. Using written, verbal and non-verbal communication
Source: Marshall, Catherine, and David Novick. Conversational Effectiveness in Multimedia Communications. 8 Vol. Emerald Group Publishing, Limited, ABI/INFORM Global. Web. 1 May 2011.

13. lack of communication doesn’t mean that everything is ok

14. face-to-face is important…

15. don’t assume that what was said is what was heard

16. multi-forms of communication

17. different people express themselves differently
take the time to understand each other
Photo courtesy: Niki Pham

19. Do we promote questioning?
Do we use visual cues?
Do we promote questioning?