1. INSTITUTE FOR STRATEGIC COMMUNICATIONS & CHANGE
Overview and Context:
Strategic Communications & Change
Day 1: January 25, 2017

4. Change Communications
Change Management
Strategic Communications
Change Communications

5. FOR MOST EXECUTIVES TODAY, YOUR REAL JOB IS CHANGE
FOR MOST EXECUTIVES TODAY, YOUR REAL JOB IS CHANGE. IT’S NOT SOMETHING YOU DO IN ADDITION TO YOUR JOB – IT’S AT THE CENTRE OF YOUR JOB
Gregory Shea
Wharton School of Business

8. THE FIRST CASUALTY
OF CHANGE IS COMMUNICATIONS

9. IN PREPARING FOR BATTLE, I HAVE ALWAYS FOUND THAT PLANS ARE USELESS, BUT PLANNING IS INDISPENSABLE
Dwight D. Eisenhower

10. ALL STRATEGY
IS CHANGE

11. The invention of the lightbulb
was not the result of a continuous improvement exercise on the candle

12. COMMANDER’S INTENT

13. ALL STRATEGY-MAKING WALKS ON TWO FEET, ONE DELIBERATE, THE OTHER EMERGENT. FOR JUST AS PURELY DELIBERATE STRATEGY-MAKING PRECLUDES LEARNING, SO PURELY EMERGENT STRATEGY-MAKING PRECLUDES CONTROL. PUSHED TO THE LIMIT, NEITHER APPROACH MAKES MUCH SENSE.
Henry Mintzberg
Crafting Strategy

14. NO PLAN SURVIVES CONTACT
WITH THE ENEMY
Helmuth von Moltke
Chief of Staff of the Prussian Army

15. PLANNING EXPANDS THINKING WHILE FOLLOWING A PLAN LIMITS THINKING
PLANNING EXPANDS THINKING WHILE FOLLOWING A PLAN LIMITS THINKING. AND THE WHOLE POINT OF DEVELOPING A STRATEGY IS TO IMPROVE INTELLIGENCE, NOT REPLACE IT.
Karen Phalen
I’m Sorry I Broke Your Company

16. SO IN A WORLD WHERE EVERYONE IS COMPETING WITH THEIR ANSWERS, HOW DO YOU DIFFERENTIATE YOURSELF FROM EVERYONE ELSE? WITH A QUESTION.
Dan Sullivan
The Dan Sullivan Question