1. Sourcing and selecting the right talent
Jon H Stevens, Vice President
Key Account Management
SKF Service Division North America

2. SKF’s Key account manager competence model elements
Change agent
Teamwork
Strategic thinking
Systematic planning
Management
Selling
Intrapersonal
Customer orientation
Develops networks
Negotiates collaboratively
Commun - ication
Data driven decision making
Results orientation
Business tool savvy
Business & technical acumen
October 30, © SKF Group Slide 2

3. SKF’s methodology
October 30, © SKF Group Slide 4

4. Methodology & competence requirements drive selection…+
Experience & education
Deliver value
Manage resources
Strategic & business planning
Account team leader
Selection criteria
October 30, © SKF Group Slide 5

5. And annual HR development planning…+
Experience & education
Deliver value
Manage resources
Strategic & business planning
Account team leader
Review criteria
October 30, © SKF Group Slide 6