1. CE362 Technical Communication & Documentation
Prof. G. Elias
CE362 Technical Communication & Documentation
ABOUT GROUPS
Cal-Poly, Pomona - Prof. G. Elias

2. Cal-Poly, Pomona - Prof. G. Elias
ABOUT GROUPS
Characteristics of a Group
Dimensions of Group Process
Group and Individual Decision Making
Socio-emotional Climate
Interaction Process Analysis
Traits of Effective Groups
Cal-Poly, Pomona - Prof. G. Elias

3. Cal-Poly, Pomona - Prof. G. Elias
DEFINING A GROUP
Sufficiently small number of people
Mutually interdependent purpose
Belonging or membership
Oral interaction
Accepted norms and procedures of behavior
Cal-Poly, Pomona - Prof. G. Elias

4. DIMENSIONS OF GROUP PROCESS
Social Dimension
relationships of group members
with each other
Task Dimension
relationship between group members and the work to be performed
Cal-Poly, Pomona - Prof. G. Elias

5. QUALITIES OF GROUP DIMENSIONS
-COHESIVENESS
-Social Dimension
-PRODUCTIVITY
-Task Dimension
Cal-Poly, Pomona - Prof. G. Elias

6. COHESIVENESS-PRODUCTIVITY RELATIONSHIP
Cal-Poly, Pomona - Prof. G. Elias

7. ACHIEVING GROUP CONSENSUS
The Risky Shift
Efficiency and Speed
Decision Situations
Cal-Poly, Pomona - Prof. G. Elias

8. Groups tend to gamble more than will their individual members
THE RISKY SHIFT
Groups tend to gamble more
than will their individual members
Cal-Poly, Pomona - Prof. G. Elias

9. -Must establish a history -Short effective attention span
EFFICIENCY AND SPEED
-Abominably slow
-Must establish a history
-Short effective attention span
Cal-Poly, Pomona - Prof. G. Elias

10. -Need a “socio-political” decision -Need a “better” decision
DECISION SITUATIONS
-Need a “socio-political” decision
-Need a “better” decision
Cal-Poly, Pomona - Prof. G. Elias

11. SOCIO-EMOTIONAL CLIMATE
Primary Tension
early stages of group development
Secondary Tension
disruptive periods in group routines
Cal-Poly, Pomona - Prof. G. Elias

12. Cal-Poly, Pomona - Prof. G. Elias
PATTERNS OF TENSION #1
Cal-Poly, Pomona - Prof. G. Elias

13. Cal-Poly, Pomona - Prof. G. Elias
PATTERNS OF TENSION #2
Cal-Poly, Pomona - Prof. G. Elias

14. SUCCESSFUL TENSION MANAGEMENT
Confront
Social/Functional problems
Head-on.
No Delays!
Cal-Poly, Pomona - Prof. G. Elias

15. STAGES OF GROUP PROCESS
Orientation
Evaluation
Control
Cal-Poly, Pomona - Prof. G. Elias

16. INTERACTION PROCESS ANALYSIS
Cal-Poly, Pomona - Prof. G. Elias

17. TRAITS OF EFFECTIVE TEAMS #1
Common goals
Leadership
Interaction and involvement of all members
Maintenance of individual self-esteem
Open communication
Power within the group to make decisions
Attention to both process and content
Mutual trust
Respect for differences
Constructive conflict resolution
Cal-Poly, Pomona - Prof. G. Elias

18. TRAITS OF EFFECTIVE TEAMS #2
Shared leadership roles
Individual and mutual accountability
Specific team purpose
Collective work products
Open-ended discussions and active problem-solving meetings
Performance measured by the assessment of the collective work products
Discussions/decisions & real work done together
Cal-Poly, Pomona - Prof. G. Elias