1. MH31 Principles of interviewing and group leadership
Billies Fall 2018

2. Roadmap to helping

3. engagement and identity in counseling
Name Game Name Video: Jose vs. Joe: Who gets a job? Name Reading: Workplace Discrimination Based On Names (hand out) What does this mean for you in looking for work? What does this mean for engaging clients?

4. multicultural Counseling in MH31
Creating a multicultural classroom
Multicultural Counseling Competence
Mapping emotions and events in everyday life
Counseling theory and techniques
Pick a client population to focus on

5. Creating a Multicultural Classroom
Thinks about how power affects relationships
Appreciates difference as a strength
Accepts that discussions will include debate and disagreement
Aspires to find connections across differences

6. Multicultural Counseling Competence
the ability of a therapist to include cultural issues in all stages of helping (relationship building, assessment, goal setting, intervention, evaluation) with knowledge, skillfulness, and self-awareness.

7. 3 aspects of multicultural Competence
Knowledge: Informed knowledge about how a client’s culture relates to his, her, or their issues
Skill: Techniques tailored to a client’s cultural background that recognize how the therapist’s cultural background affects the therapeutic relationship
Self-awareness: Knowledge of one’s membership in cultural groups and how they have interacted with other cultural groups over time
Also known as “Multicultural Responsiveness”

8. tripartite model of personality development

9. Counselor qualities
Why is Carl Rogers important to counselors? Core counselor qualities

10. MCC: Counselor self-awareness
includes awareness of your emotions as well as your environment and social context
is part of developing multicultural competence
includes the ways society helps you move ahead OR gets in your way. This is also called “critical consciousness.”

11. Map your daily life Make a map of your daily life. Include:
steps you take,
places you go,
things you see, smell, hear, taste, or touch,
feelings you have,
people you encounter, etc.

12. map your daily life, cont.
In pairs, describe your map. Listener, tell the map maker at least one thing that stands out to you.
Group discussion
Questions:
Anyone want to describe their map to the class?
What stands out to you?
What patterns do you have?
How do you feel throughout your day?
Who is part of your everyday life?
How do you feel about these encounters?

13. Assignment: map your daily life
Read on website

14. Discuss map of daily life I
Using your Map I Assignment:
What emotions do you have in your everyday life?
What makes you...
angry, sad, afraid, hopeless?
happy, excited, hopeful?
What makes other people in your life...

15. EMPATHY Free write
Who in your life do you feel really understands you? Who in your life do you understand really well? Is there a particular type of person that you think you understand really well?

16. What is Empathy?
Student definitions:
Textbook definition:
Empathy is expressed when the counselor communicates that he or she understands the facts, emotions, or special meanings of the client’s story.

17. Empathy versus Sympathy
What is the difference between...
Empathy:
Sympathy:
Which should counselors practice? Why?
Empathy: understanding and communicating that you understand the facts, emotions, or meanings of a person’s story
Sympathy: feelings of pity or sorrow for someone else’s misfortune. Can be distancing or give a feeling of ‘I’m glad I’m not you!’

18. LGBTQ Youth of color in foster care
Watch (Minute 0 - 6:11 of video)
Students take notes during video to hand in:
What has happened in Anwar’s life?
What feelings is Anwar having?
How have his experiences affected his self-perception and his vision for his future?

19. LGBTQ Youth of color in foster care, continued
Discuss in pairs
What are three things that Anwar went through while he was in foster care?
Can you relate to what he's gone through?
Can you relate to his feelings (even if they are for a different reason)?
If yes, what can you relate to?
If no, what is hard for you to relate to?
Discuss in whole class
What could you relate to? What couldn’t you relate to?
Do you think you could be a good counselor for Anwar? Why or why not?
What would you need to learn to be a better counselor for him?

20. Empathy for clients similar and different from you
Empathy is a remarkable human trait in counseling because it can transcend the obstacles that can get in the way of relating to our clients.
If you understand what the client feels because you've been through something similar, if you can put yourself in their shoes, or if you can be compassionate and humble when you don’t understand, empathy creates a human bond that deepens trust and promotes healing.
At the same time, empathy is a crucial skill to develop because cultural, religious, identity, family, and personality differences can make it hard for counselors to understand their clients. It is important to practice cultural humility.
hand in free write

21. SKILL BUILDING: 3 ways to Show empathy
1. Personal Experience
Can you personally relate to what the client has told you? If yes, use what you felt then as a guide to see if that is how the client feels now.
2. Put Yourself in the Client’s Shoes
If you can’t relate through personal experience, put yourself in the client’s shoes and imagine what you would feel. Ask if that is how client feels.
3. Show Compassion & Acceptance If You Don’t Understand
If you can’t relate to the client, use compassion to show that you accept the client’s feelings as genuine and valid even if you don’t understand.

22. To Show Empathy to a Client
Do not “help” the client or try to make them feel better!
The first step is saying something that shows you understand how the client feels.
Use this model:
You sound __________________. Is that how you feel?
(emotion word)
This is also called an “empathic statement.” This is a specific therapist intervention that shows how you as the counselor can relate to the client’s emotion in a genuine way.

23. Model for Showing Empathy
State the emotion you think the client is feeling and ask to see if you are on track: Client: I just don’t know what to do. I’ve tried everything but my brother still won’t talk to me. Counselor: “You sound discouraged. Is that how you feel?” Stop there! Give the client time to respond. Also, yourself to be wrong. This gives the client a chance to refine the feeling he or she is actually feeling.

24. Example
Ask student to read aloud, fill in the blank
Client: I’m in my 3rd semester and I just can’t seem to keep up in any of my classes. I’ve been trying, but I know I could do better. My family keeps causing me problems and I feel like they are making me choose between them and school.
Counselor:
“You sound _________________. Is that how you feel?” (emotion word)

25. empathy practice
In Pairs – empathy exercise Therapist: How is school going for you? Client: (Talk about how school is going for you.) Therapist: You sound ________. Is that how you feel? (emotion word)

26. Discuss Assignment map of daily life II
Refer to your maps. We have talked about the emotions of everyday life. Now we will examine what happens everyday that either helps us move forward or holds us back, toward learning assessment and intervention skills.
Free write:
What happens in your everyday life that helps you achieve your goals (small and large)?
What happens that gets in the way of you achieving your goals (small and large)?
hold onto free write for in class exercise

27. paraphrasing
Go to Paraphrasing slides

28. Tracking thoughts and feelings in a conversation
Read assignment description