1. Developing Volunteer Orientation Programs

2. Orientation should communicate:
The organization ways,
Your attitudes,
Your seriousness,
Your sense of humor, and
Your general expectations.

3. Why should you have orientation programs?
To impart knowledge.
To increase confidence.
To increase enthusiasm.
To avoid future problems.

4. Consider: The number of people who need to be orientated.
The number of people available to orient.
The complexity of the job.
The volunteers' prior experience.
The existence of an orientation program.

5. Ask yourself: What do you want to do? How large and formal?
Who will orient?
Did you get the word out?
Did you consider logistics?
Did you consider physical comfort?

6. Set people at ease

7. Items to discuss: Organization's description Organization's structure
Expectations for volunteers
Organization's history
Policies, rules, procedures
A tour of the facilities

8. Items to discuss Training schedule
The volunteer evaluation and performance review system
Volunteer benefits
Emergency procedures