1. Performance Analysis for Improvement
My 4 Models/Frameworks for Performance Analysis
Adapted from
The Ishikawa Diagram
Two of the Four
Guy W. Wallace Pursuing Performance EPPIC Inc

2. Performance Analysis for Improvement
4 Frameworks/ Models
for Conducting
Adapted from
The Ishikawa Diagram
Performance Analysis
Guy W. Wallace Pursuing Performance EPPIC Inc

3. Performance Analysis for Improvement
1- Performance Competence Definition
2- Stakeholder Hierarchy Model
Adapted from
The Ishikawa Diagram
3- EPPI Fishbone Diagram
4- Enabler Provisioning Systems Framework
Guy W. Wallace Pursuing Performance EPPIC Inc

4. Performance Analysis for Improvement
1- Performance Competence Definition
2- Stakeholder Hierarchy Model
Adapted from
The Ishikawa Diagram
3- EPPI Fishbone Diagram
4- Enabler Provisioning Systems Framework
Guy W. Wallace Pursuing Performance EPPIC Inc

5. Performance Analysis for Improvement
Define the Worthy Outcomes – Outputs Meeting Stakeholder Requirements
This Definition works at the Individual level, the Team level, the Process level, the Department level, the Function level, the Enterprise level, the Value Chain level and the Societal level.
Guy W. Wallace Pursuing Performance EPPIC Inc

6. Performance Analysis for Improvement
Define the Worthy Outcomes – Outputs Meeting Stakeholder Requirements
Guy W. Wallace Pursuing Performance EPPIC Inc

7. Performance Analysis for Improvement
Define the Worthy Outcomes – Outputs Meeting Stakeholder Requirements
Stakeholders Include More Than the Customers.
And All Stakeholders Have Stakeholders.
And All Have Both Requirements and Desires.
Guy W. Wallace Pursuing Performance EPPIC Inc

8. Performance Analysis for Improvement
The 12 Variables of Performance Competence
Adapted from
The Ishikawa Diagram
Guy W. Wallace Pursuing Performance EPPIC Inc

9. Performance Analysis for Improvement
The 12 Variables of Performance Competence
Adapted from
The Ishikawa Diagram
Guy W. Wallace Pursuing Performance EPPIC Inc

10. Performance Analysis for Improvement
Where Are The Gaps? Who Then Owns The Gaps?
Are They In The Process/
Processes Thenselves?
Are They In The Environmental Assets?
Are They In The Human
Assets?
Who Owns The Gaps?
Adapted from
The Ishikawa Diagram
Guy W. Wallace Pursuing Performance EPPIC Inc

11. Performance Analysis for Improvement
The Human Asset Provisioning Systems
Who Owns The Gaps?
Adapted from
The Ishikawa Diagram
Guy W. Wallace Pursuing Performance EPPIC Inc

12. Performance Analysis for Improvement
The Human Asset Provisioning Systems
Who Owns The Gaps?
Adapted from
The Ishikawa Diagram
The Environmental Asset Provisioning Systems
Guy W. Wallace Pursuing Performance EPPIC Inc

13. Performance Analysis for Improvement
My 2011 Book On This
Guy W. Wallace Pursuing Performance EPPIC Inc