1. Practical Coaching and Counseling Tips
Using Your Influence to Help Other People
Perform Better

2. Coaching
Counseling

5. Want To Help
Not Be “Right”

6. trust and understand

7. Gather
&
Clarify

8. LISTEN
with your Body, Senses
and Mind

9. CONTENT

10. CONTEXT

11. INTENT

12. Commit Yourself to Not Only Become a Brilliant Listener
But to Be Perceived as One Too

13. 4 Signals You are NOT Listening
Noticing or playing with something like your keys, pen, computer, phone etc.
Cutting the person off mid-sentence.
Walking away or sending a signal that you want to.
Looking at something other than the person who is speaking to you.

14. Practice Purposefully

15. Notice Voice & Face Signals

16. Send Signals That Will Show the Person
You Understand the Mood of the Topic

17. Steady “Soft” Eye Contact

19. Ask
Further
Questions!

20. What do you hope to accomplish?
How will you know when you’ve achieved that goal?
What will be different as a result of the time we spend
together today?
What new habits would you like to create ?
Which skills would you like to improve?

21. Commitment

23. Create APs or Solutions

24. Evaluate
Measure
Adjust