1. Welcome!

2. Audio Tips
Today’s audio is streaming to your computer’s speakers or headphones.
Too loud or soft? Adjust volume level in the Audio broadcast box:
Lost all sound? Hear an echo? Select Leave Audio Broadcast or click X to close box(es). Then rejoin.
Audio: You will be listening to the audio for today’s session via your computer’s speakers or headphones. You can adjust the audio on the Audio Broadcast popup box. You may also want to be sure your computer audio settings are up all the way. If you have issues with your audio (like volume cutting in and out or if you hear an echo) a helpful troubleshooting tip is to “leave the audio broadcast” or close the audio box (or boxes, if you’ve accidentally joined twice) and rejoin the audio broadcast.
This tip is explained along with other troubleshooting tips, in WebJunction’s user guide:
Your audio will be muted during today’s session, so you don’t need to worry about background noise or conversations you may be having with others attending at your location. 2

3. Need Help? Please post technical support questions into the Q&A Panel.
Need Help? Q&A panel: You can post your technical questions to the Q&A panel and our production team will be able to assist you without interrupting the presentations and to keep chat available for discussion related to the sessions.
Step 1: Type problem in the dialog box.
Step 2: Click Send.

4. Chat Etiquette
Use Chat to talk with attendees and presenters about the topic.
Do not post technical questions to Chat.
Chat Etiquette: And since you can’t speak up, we rely on chat as a way for you to communicate today. If you’re new to WJ webinars, you should know that we encourage you to use chat throughout our sessions to ask questions, share ideas and to post links…you can see that links are live in chat and open in a separate window, so as not to interrupt your login.
A couple things to note about chat. Please be sure to select “All Participants” in the dropdown menu, so that all can see your questions and comments. If you have answers to any of the questions, please feel free to post to chat, and we especially encourage you to post your own links, if you have examples of some of the resources or services that will be talked about today. We review chat and post those additional resources to the archive page and chat is also retained as a part of the archive.
Please note that there is an option for chatting with “All Attendees” but we discourage you from using that, as the panelists will NOT see those chats.

5. Telephone Access
If you not able to listen via your computer, you may join by phone.
Telephone Access: If you encounter audio issues that can’t be solved, we encourage you to use the toll-free phone option to access today’s audio. The best way to access by telephone is to
Click on Request under the participants list.
You’ll see a pop up window.
If not you may need to “leave the audio broadcast” first to enable
You will be provided with a toll-free number. Be sure to enter # following each of the operator’s requests for Access Code and Attendee ID.
If you need assistance, please post your question to the Q&A panel.
Step 1: Click on Request under the participants list.
Step 2: Call the toll-free number provided.
Step 3: Enter “#” following Access Code and Attendee ID.

6. Customize your experience
Panels can be minimized or expanded
Hover over edge of panels to drag and resize
Customize your Experience: You may be new to this online environment and we’re so glad you’re here. Please take this opportunity to explore the features and to customize your view of the session.
Panels can be minimized or expanded
Hover over edge of panels to drag and resize

7. Remember to post to Q&A panel if you need technical assistance.
Other Technical problems?
Contact WebEx support
Phone:
Day 1 Event Number:
Day 2 Event Number:
Support reminder: Remember to post to Q&A panel if you need technical assistance. And if you for some reason end up outside of the room and cannot return, you will want to refer to the Event Number (also provided in the you were sent) when contacting WebEx Support.
Other Technical problems?
Contact WebEx support
Event Number: (day 1) (day 2)
Phone: 7

8. Our online community is working together to provide the resources you need to power relevant, vibrant libraries. At WebJunction, you'll find free resources on library management, technology and services. Come here to attend online events, take courses, and participate in member groups or discussions—all in a friendly and supportive environment. Learn more and then join our community.
Since our launch in 2003, WebJunction has helped more than 60,000 library staff build the job skills they need to meet the challenges of to
Our mission is to promote learning for all library staff by providing open, affordable online learning communities.
day’s libraries. Membership is free, all are welcome, and we’re always on.
Our vision is to be the place where the library profession gathers to build the knowledge, skills and support we need to power relevant, vibrant libraries.

9. NOTE times, breaks, etc…

10. Tag cloud with themes from 21st C skills framework, concepts you’ll hear throughout the conference.

11. Questions to ponder…
What were the conditions that made your most powerful learning experiences so strong?
How might we shape our institutions to support this kind of high-powered learning?
Questions posed by Mary in her keynote presentation…for “lobbycon” discussion
From conference keynote session with Mary Chute.

12. Next Steps… What positive change do I want to create in my library?
What barriers prevent me from taking action?
With these barriers in mind, what is one thing I can do immediately?
What would total success in this area look like? (dare to dream...be specific!)
Provide a learning plan or checklist for your staff or organization to align with current goals or opportunities or to "get the most out of this conference"

13. WebJunction Production Team
Betha Gutsche
Chrystie Hill
Jennifer Peterson
Kendra Morgan
Michael Porter
Rachel Van Noord
Sharon Streams
Zola Maddison
Rachel – special mention as creator of Battledecks!!