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Service and Leadership
The Leadership Excellence Series Service and Leadership 320
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Effective Leaders Provide a clear direction Foster collaboration
Motivate achievement 1
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Team Leaders Encourage participation Facilitate communication
Facilitate problem-solving Tolerate mistakes Help team members grow Persuade 2
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Benefits of Teams Improve the quality of work life
Increase productivity Reduce costs Enhance product or service quality Improve organization/company quality 3
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– U.S. Senator Sam J. Ervin, Jr.
Conclusion A person who is worthy of being a leader wants power not for himself, but in order to be of service. – U.S. Senator Sam J. Ervin, Jr. 4
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