1. Unit 1 Effective Communication in Health and Social Care
Confidentiality and the Care Value Base

2. By the end of this lesson you will be able to …….
Describe confidentiality and issues of confidentiality in the Health and Social Care Sector.
Explain the care value base and demonstrate the care value base in relation to Health and Social Care.

3. Is black a colour? a colour?

4. The Care Value Base What is it?
A range of standards for health and social care to guide the practice of individuals working in the sector.
Why is it there?
To improve service users quality of life by ensuring each person gets the care that is most appropriate for them.

5. The Care Value Base Anti-discriminatory Practice Confidentiality
Individual Rights
Personal Beliefs and Identity
Effective Communication
Safety and security
Promoting Independence

6. The Legislative Framework
The Care Standards Act 2000
The Human Rights Act 1998
The Equality Act 2010
The Children Act 1989/2004
The Data Protection Act 1998
Every Child Matters 2003

7. The Data Protection Act 1989
used fairly and lawfully
used for limited, specifically stated purposes
used in a way that is adequate, relevant and not excessive
accurate
kept for no longer than is absolutely necessary
handled according to people’s data protection rights
kept safe and secure
not transferred outside the UK without adequate protection
Gov.UK (no date)
The Data Protection Act controls how your personal information is used by organisations, businesses or the government.
Everyone who is responsible for using data has to follow strict rules called ‘data protection principles’. They must make sure the information is:
There is stronger legal protection for more sensitive information, such as:
ethnic background
political opinions
religious beliefs
health
sexual health
criminal records

8. The Need to Know Principle
Before you open your
Mouth ….. Think
“does this person
Need to know this
Information?”, if they
Don’t then

9. Confidentiality Issues of Confidentiality in a Doctors Surgery
Confidentiality - YouTube

10. References
Gov.UK (no date) protection/the-data-protection-act [Accessed on ]