1. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 1 Cisco Networking Academy Program IT Essentials Update This is an overview to introduce the changes to the IT Essentials: PC Hardware and Software v4.0 curricula. English versions of this course will be available in the June-August 2007 timeframe. IT Essentials Update Presentation – Version 2.0 Topic:Cisco Networking Academy Program – IT Essentials Update Appropriate for: Internal teams Academy audiences Content valid:Valid as of April 2007 Additional info:1.Please tailor this presentation to effectively address your presentation goals, audience, and time constraints. 2.Notes are provided in this presentation for key speaking points 3.Please refer to other curricula materials for additional information 4.Send any feedback to your theatre Networking Academy program contacts

2. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 2 Cisco Networking Academy Program IT Essentials Update Speaker Name April 2007

3. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 3 Contents Changes Certification Alignment Equipment and Training Scope and Sequence Virtual Learning Tools

4. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 4 Changes

5. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 5 Overview Name Change: Old Name: IT Essentials I: PC Hardware and Software New Name: IT Essentials: PC Hardware and Software Provide access to knowledge and skills necessary for computer technicians and entry-level IT workers IT Essentials PC v4.0: Available in June 2007 Aligns with New CompTIA A+ certification Modules 1-3 of EUCIP IT Administrator certification (Europe) Submitted for approval as CompTIA Authorized Quality Curriculum

6. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 6 Course Design

7. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 7 IT Essentials PC v4.0 Course Design Update Sixteen (16) chapters Five (5) new chapters on: Laptops and Portable Devices Security Communication Skills Should prepare students to take: –All exams associated with the new CompTIA A+ certification –Modules 1-3 of the EUCIP IT Administrator certification (Europe)

8. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 8 IT Essentials PC v4.0 One course divided into two (2) parts: Core competencies in latest hardware and software technologies Greater emphasis on: –information security skills –safety and environmental issues –soft skills Aligns with CompTIA A+ Essentials exam required for all A+ candidates More hands-on and lab-based Greater depth with more practical application and troubleshooting Covers all three CompTIA job environment certification exams: –IT Technician (602) –Remote Support Technician (603) –Bench Technician (604) Flexibility for instructors to teach based on any or all of the certification exams Part 1: Fundamentals Chapters 1-10 Part 2: Advanced Chapters 11-16

9. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 9 Certification

10. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 10 Previous CompTIA A+ Certification Based on 2003 objectives Two exams: A+ Core Hardware (exam 220-301) A+ OS Technologies (exam 220-302) Certification is for life Current IT Essentials PC v3.1 course aligned to these objectives

11. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 11 Previous CompTIA A+ Certification Exams CompTIA will retire these exams on June 30, 2007 Networking Academy program students will have access to certification exam discount coupons upon graduation from an IT Essentials PC class They must complete both exams successfully by June 30, 2007 in order to be A+ certified under the previous exams After that date, they will need to complete the 2006 certification exams path

12. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 12 A+ Certification Exam Update New, 2006 Objectives exam announced in June 2006 Different certification paths aimed at different job markets New topics on laptops, security, safety and communication and professionalism Two exams must still be passed to obtain certification: 1.A+ Essentials (220-601) 2.PLUS any of the three job-skills exams: –220-602 - IT Technician (Field Service Technician) –220-603 - Remote Support (Help Desk Technician) –220-604 - Depot Technician (Bench Technician)

13. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 13 A+ Certification Exam Update Most resembles previous 301, 302 exams http://certification.comptia.org/a/New_A.aspx

14. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 14 Certification Mapping Will map to new CompTIA A+ exams and certified as CompTIA Authorized Quality Curriculum Authors, Technical Reviewers, & Assessment Writers taking all four exams EUCIP IT Administrator certification popular in Europe http://www.eucip.org/ -> select Products / IT Administrator http://www.eucip.org/ Modules 1-3 covered completely and most of Module 4

15. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 15 Scope & Sequence

16. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 16 Define Information Technology (IT) and detail the components of the personal computer Protect the student against accident and injury, equipment from damage, and the environment from contamination Perform a step by step assembly of a desktop computer tower Explain the purpose of preventive maintenance and identify the elements of the troubleshooting process Explain, install, navigate, perform preventive maintenance on, and begin troubleshooting an Operating System, laptop and printer/scanner Describe, install, perform preventive maintenance on, and begin troubleshooting a network Describe, install, perform preventive maintenance on, and begin troubleshooting security Describe and apply good communication skills and professional behavior while working with customers Perform advanced installation, select components based on customer need, perform preventive maintenance on, and perform advanced troubleshooting of a desktop computer tower Upgrade, select components based on customer need, perform preventive maintenance on, and perform advanced troubleshooting of an Operating System Remove and replace select components of, perform preventive maintenance on, and describe advanced troubleshooting of a laptop and printer/scanner Upgrade, select components based on customer need, perform preventive maintenance on, and perform advanced troubleshooting on a network Upgrade, select components based on customer need, perform preventive maintenance on, and perform advanced troubleshooting of security IT Essentials: PC Hardware and Software Course Objectives

17. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 17 IT Essentials: PC Hardware and Software Course Outline ChPC Hardware and Software 1Fundamentals: Introduction to the Personal Computer 2Fundamentals: Safe Lab Procedure and Tool Use 3Fundamentals: Computer Assembly Step by Step 4Fundamentals: Basics of Preventive Maintenance and Troubleshooting 5Fundamentals: Operating Systems 6Fundamentals: Laptops & Portable Devices 7Fundamentals: Printers and Scanners 8Fundamentals: Networks 9Fundamentals: Security 10Fundamentals: Communication Skills 11Advanced: Personal Computers 12Advanced: Operating Systems 13Advanced: Laptops and Portable Devices 14Advanced: Printers and Scanners 15Advanced: Networks 16Advanced: Security

18. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 18 Equipment and Training

19. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 19 IT Essentials PC v4.0 Lab Equipment Changes Changes due to: –Changed certification exam objectives –Increased focus on practical job skills and troubleshooting Operating systems covered Microsoft Windows XP Professional Microsoft Windows 2000 Professional Increased RAM Wireless PCI adapter Wireless router/switch

20. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 20 Equipment Requirements New/Changes Hardware: Two 128 MB memory modules (minimum) or two 256 MB memory modules (recommended) Software: Microsoft Windows XP Professional (Media CD) Additional Items/Resources: One Linksys wireless router/switch or equivalent per two Lab PCs, Linksys model WRT 300N preferred One Wireless PCI network adapter (compatible with the above wireless router/switch) for each Lab PC

21. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 21 Typical Lab Layout Lab size of 12-15 students for hands-on lab activities –Recommended: a ratio of 1 Lab PC per student Some lab activities require the student Lab PCs to be connected to a local network 2 instructor workstations –1 connected to Internet to search for and download files –Other instructor workstation used for hands-on lab demonstrations

22. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 22 Instructor Training Optional but strongly recommended Will be allowed to create and teach ITE PC v4.0 classes immediately after the course is released in June Current Instructor Training is required (in-person or blended) Instructor Fast Track option available to those with prior subject matter knowledge Follow current guidelines & requirements Eligibility is verified by: Specific industry certification Formal evidence of industry experience Formal evidence of teaching experience New Instructor IT Essentials: PC Hardware and Software v4.0

23. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 23 Virtual Learning Tools

24. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 24 Virtual Learning Tools Designed to: supplement classroom learning provide a virtual hands-on experience where real equipment is limited Stand-alone tools: Virtual Desktop Virtual Laptop

25. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 25 Virtual Laptop Tutorial

26. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 26 Objectives Describe the three modes of the Virtual Laptop. Remove and install laptop components in the Virtual Laptop. Participate in discussion of various teaching strategies to use with the Virtual Laptop.

27. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 27 Tutorial Click on the arrow to view the brief tutorial. Or click the Skip button to go directly to using Virtual Laptop.

28. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 28 The Three Modes Learn ModeExplore ModeTest Mode Step-by-step instructions for removing and installing components Self-check for understanding Information about many laptop features and components

29. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 29 Learn Mode: Underside Layer Components in the Underside Layer

30. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 30 Learn Mode: Show Instructions For step-by-step instructions

31. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 31 Antistatic Mat

32. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 32 Aligning and Installing Components

33. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 33 Completing a Layer in Learn Mode

34. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 34 Learn Mode: Top & Sides Layer Optical DrivePC Card

35. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 35 Learn Mode: Docking Station Layer

36. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 36 Learn Mode: External Cables Layer

37. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 37 Test Mode

38. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 38 Explore Mode

39. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 39 The Learn More Option

40. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 40 Virtual Laptop Demo

41. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 41 Virtual Laptop Demo The Virtual Laptop demo can be downloaded at:

42. © 2007 Cisco Systems, Inc. All rights reserved.Cisco PublicNew CCNA 307 42