1. LEA Managing Partners
Cyprus
April 21st, 2017

2. Introduction drs. Chantal van Steenpaal (1981) Vera Janssen (1972)
Director at Van Oers
15 years experience in HR
Bachelor in Human Resource Management
Master in Strategic Human Resource Management
Vera Janssen (1972)
HR manager at Bol International
18 years experience in HR
Bachelor in economy and logistics, post-bachelor HRM
Master in Change Management

3. Industrial revolution
Machines for muscles (first and second)
Physical work changes
Computers for brains (third and fourth)
Cognitive work changes
Standard work is automated. Integrated reporting, data management and security management are the new changes.
1800: Steam
1910: Electricity
1980: IT
1980: IT
Today: Digital age

4. The digital age asks to…
Redesign organizations and leadership;
Create a culture of continuous learning, adaptability, growth and personal development;
Empower and engage teams with new management systems;
Create positive employee experience: meaningful, supportive management, positive environment, growth opportunity and trust.

5. Refresh the rules for the digital age
Old rules
New rules
Organized for efficiency and effectivity
Organized for learning, innovation and customer impact
Company is a hierarchy, with hierarchical decision right, structure and leadership progression
Company viewed as an agile network, empowered by team leaders and fueled by collaboration and knowledge-sharing
People ‘become leaders’ through promotion
People ‘create followers’ to grow in influence and authority
Advancement through promotion upward
Advancement through diverse experiences
Employees are told what to learn by their managers
Employees decide what they need to learn based on their needs and goals
Employees are annual reviewed
Constant feedback and monitoring
Employees evaluated by their managers
Managers also evaluated by their employees
Careers go ‘up or out’
Careers go in every direction
Jobs and career ladders are the foundation of work and the workforce
Projects, assignments are building blocks for work: careers are portfolios of projects and experiences

6. Main challenge
In general: How do organizations organize, manage, develop and align people at work? In our firms: How do we keep our older staff of added value?

7. Kahoot https://kahoot.it
Warming up
Kahoot

8. Imagine Paul… What should/can our firms do to keep Paul aligned?
52 years old
27 years of experience
good relationships with his clients
committed and loyal
willingness to change?
What should/can our firms do to keep Paul aligned?

9. McKinsey: 7S model

10. Questions? V.H.A. Janssen Bol International Venray T: +31(0)478-554700E:
drs. C.P.M. van Steenpaal
Van Oers International
Etten-Leur T: E: