1. Associate Professor MIS Department UNLV
MIS 746 IS Project Management
Dr. Honghui Deng
Associate Professor
MIS Department
UNLV

2. Educational Background
Ph.D., Red McCombs School of Business, University of Texas at Austin, 2002
--MSIS, OR/OM, Finance
--Co-Supervised by Dr.s William W. Cooper & Patrick Brockett
Visiting Scholar, Red McCombs School of Business, UT-Austin,
--Marketing Department
MBA, College of Business Administration, Chongqing University, China, 1994
--Marketing & Finance
B.E, Chongqing University, 1990
--Electronic and Computer Engineering

3. Working Experience Academic Experience: Industrial Experience:
Associate Professor, School of Business, the University of Nevada, Las Vegas
Research Associate, Center of Risk Management & Insurance, School of Business, University of Texas at Austin
Instructor, MSSTC Program, The Innovation Creativity Capital Institute (IC2),
Visiting Professor, Marketing Dept., School of Business, UT Austin
Project Official, The Ministry of Education of China, Beijing, China
Lecturer, College of Electronic Information Engineering, Chongqing University, China
Industrial Experience:
Strategy Consultant ，Rapp Collins Inc. of Omnicom Group
Ass. of Director & Consultant ，IC2 and Texas Tech. Incubator
Co-Founder & CEO, HHD Consulting LLC.
Membership:
The Institute of Operations Research and the Management Sciences (INFORMS)
Association of Risk Management & Insurance
Association for Information Systems (AIS)

4. Current Research
IT Strategy & Organization
Knowledge Management
Operations Research
Management Science
Risk Management and Insurance
Decision Science
Data Communication & Networks

5. Teaching Experience
Data Communications & Networks
Management Information Systems
Commercialization Strategy
Statistics
Applied Information Technology
Supply Chain Management & Operation Strategy
Project Management

6. Agenda for Today
IS Project Management Landscape
Overview of syllabus and course objectives
Student information sheet
Chapter 1

7. New Challenges --Knowledge Management
Dell Computer Inc.
Increasing Digitalization of IT Industry
Amazon. com, CD.com etc.

8. In the first half of the twentieth century industry replaced agriculture, in the second half of the twentieth century –“service” has replaced “manufacturing” -and right now, the knowledge industry is beginning to replace the others −−George Kotzmetzk

9. George Kotzmetzk

10. Knowledge Economy/Firm
A collection of data is not information.
A collection of information is not knowledge.
A collection of knowledge is not wisdom.
A collection of wisdom is not truth.

12. Project Management Framework

13. Introduction of IS Project Management
MIS 746
CHAPTER 1
Introduction of IS Project Management

14. Definition/Example Alton Bridge
Projects — Concepts
PM1
Definition/Example Alton Bridge

15. 1. Motivation to study PM
Information system projects are notorious for budget overrun and delay.
More importantly, the challenges of satisfying rising expectations for information systems require better management of project development.

16. A Standish Group study found that only
1. Motivation to study PM
A Standish Group study found that only
a %
b %
c %
d %
of IT projects were successful.

17. A Standish Group study found that
1. Motivation to study PM
A Standish Group study found that
a % *
b %
c %
d %
of IT projects were successful.

18. The same study also found that
1. Motivation to study PM
The same study also found that
a. 31%
b. 22%
c %
d %
of IT projects were cancelled before completion, costing over $81B in the U.S. alone.

19. The same study also found that
1. Motivation to study PM
The same study also found that
a. 31% *
b. 22%
c %
d %
of IT projects were cancelled before completion, costing over $81B in the U.S. alone.

20. Studies have shown that
1. Motivation to study PM
Studies have shown that
a. 73%
b. 55%
c %
d %
of all ERP implementations fail!

21. Studies have shown that
1. Motivation to study PM
Studies have shown that
a. 73% *
b. 55%
c %
d %
of all ERP implementations fail!

22. Of the few companies that actually do implement an ERP system,
1. Motivation to study PM
Of the few companies that actually do implement an ERP system,
_____%
of the implementations run
behind schedule and cost
more than originally planned.

23. Of the few companies that actually do implement an ERP system,
1. Motivation to study PM
Of the few companies that actually do implement an ERP system,
_50_%
of the implementations run
behind schedule and cost
more than originally planned.

24. Growth in PMP Certification

25. 1. What is project management
Project management is
“the application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project.”
Source: PMI, Project Management Body of Knowledge (PMBOK Guide), 1996, p. 6

26. Projects
Build A
A Done
Build B
B Done
Build C
C Done
Build D
Ship
JAN
FEB
MAR
APR
MAY
JUN
On time!
Unique, one-time operations designed to accomplish a specific set of objectives in a limited time frame.

27. 1. Stakeholders
Stakeholders are all the people involved with the project or with the outcome of the project:
Project sponsors
Project manager
Team members
Management
Customers
Suppliers

28. Attributes of information system projects
is temporary
has a specific purpose
has primary sponsors or customers
involves uncertainty
requires resources (human, financial, structural, organizational)
is subject to expectation change

29. 1. Constraints Triple constraints
scope (requirements)
time
cost
There is a trade off between these competing constraints for any project. For example, it may cost more to reduce time.
The project manager must think of a balance between these constraints for each project.

30. Figure 1-1. The Triple Constraint of Project Management
Successful project management means meeting all three goals (scope, time, and cost) – and satisfying the project’s sponsor!

31. Important activities for any information system development:
initiating
planning
executing
controlling
closing

32. 1. Important PM skills Technical abilities Communication skills
Documentation/organization
People skills
Fiscal understanding
Change management
Leadership
Time management
Problem solving
Administrative skills/closure

33. Information technology has:
1. Modern organizations
Information technology has:
Empowered workers
provided greater control over tasks
revised job descriptions
added responsibilities
increased integration
reduced need for middle level management
increased work planning, horizontal and vertical communication

34. Information technology has reshaped the role and definition of work:
1. Modern organizations
Information technology has reshaped the role and definition of work:
Instant coordination
jobs have become more abstract
jobs involve sense making
careers are more specialized
technology application across functions
technology application in the context of business mission, goals, and objectives.

35. 1. Impact
The traditional job of system analyst is gradually redefined beyond needs analysis, design, development, and implementation.
Project managers have replaced middle managers in many organizations.
Project management responsibilities span from understanding the technology to managing people to understanding business needs.

36. 1. Project life cycle
Different project life cycle models exist. A typical information system project goes through:
Initiation stage
planning stage
development stage
implementation stage
closing stage

37. A three-fold perspective:
1. Course perspective
A three-fold perspective:
the job of information systems project management
the person responsible for the project from the beginning to the end
the tools and procedures necessary to accomplish project objectives
These are interrelated and difficult to discuss separately.

38. 1. Course perspective
For a broad spectrum of information system professionals.
Balance between the science and the art of information system project management.
Critical issues such as evaluation, planning, and strategy are discussed as well as analytical skills such as use of networks and PERT-CPM.
Both set of skills are necessary.

39. Q&A

40. Quick Quiz
What three knowledge areas comprise the triple constraint of Project Management?
Modern Project Management began with what Project?
What is project? How is it different from what most people do in their day-to-day job?

41. 1. Discussion question
The Technical and Sociocultural Dimensions of the Project Management Process

42. 1. Discussion question
It is suggested that technical aspect represents the “science” of project management and sociocultural aspect represents the “art” of managing a project. What do you think of this statement?

43. 1. Discussion question
In your opinion, what are the most important individual traits for a successful information system project manager?
What in your opinion would be the three most important traits?
Would that list change from project to project?

44. Characteristics (How would you rank these?)
Effective Project Managers Ineffective Project Managers
Leadership by example
Visionary
Technically competent
Decisive
Good communication
Good motivator
Stands up to upper management when necessary
Supports team members
Encourages new ideas
Sets bad example
Not self-assured
Lacks technical expertise
Poor communicator
Poor motivator

45. 1. Discussion question
What makes an information system different from other projects such as constructing a bridge, planning a conference, planning a holiday, or developing a new degree program?
Do you expect skill difference across different projects? List three differences.

46. 1. Discussion question
Write an exam question based on the content of this chapter. Ask the person sitting next to you for an answer to your question. Share with the class your question and the response and point out whether you would agree with the response or not and why.