1. IT Essentials 5.0 Overview February 2013

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3. Cisco Public 3 New course design aligns with CompTIA A+ exam topics New and updated content New mobile device content New client side virtualization skills Expanded Windows 7 OS topics Increased troubleshooting skills Increased networking and security skills Updated skills review exam New checkpoint exam and practice final exam Reported errors in prior version corrected Updated Cisco Packet Tracer activities Packet Tracers rich simulation environment allows students to experiment with network behavior and develop problem solving and troubleshooting skills

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5. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 5 Click chapter links to access chapter content Click shaded part of scroll bar to expand or minimize text and media screens

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7. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 7 Assessments, Packet Tracer, Aspire, Passport21 to Entrepreneurship Student Networking Knowledge and Skills Network Professional IT Technician Network Technician Network Associate Network Specialist CCNA Discovery CCNA Exploration CCNP Health Information Networking CCNA Security IT Essentials

8. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 8 A+ Essentials 220-701 A+ Practical Application 220-702 220-801 220-802 2009 Edition2012 Edition New certification exams were announced in October 2012 220-700 series exams will be available until August 31, 2013 Both the 220-801 and 220-802 exams must be passed for CompTIA A+ certification Student vouchers are available for 800-series exams through the CompTIA Authorized Partner Program

9. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 9 Operating Systems Security Mobile Devices Troubleshooting PC Hardware Networking Laptops Printers Operational Procedures 220-802220-801

10. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 10 ITE 5.0 Chapterexam 1. Personal Computer 2. Lab Procedures 3. Computer Assembly 4. Preventive Maintenance 5. Operating Systems 6. Networks 7. Laptops 8. Mobile Devices 9. Printers 10. Security 11. The IT Professional 12. Advanced Troubleshooting

11. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 11 Course Chapters and Goals Ch. 1Introduction to the Personal Computer Goal::Describe a personal computer system Ch. 7Laptops Goal: Describe how laptops are constructed, basic configuration, maintenance, and troubleshooting Ch. 2Lab Procedures and Tool Use Goal: Demonstrate safe lab procedures and proper tool use Ch. 8Mobile Devices Goal: Describe operating systems, basic configuration, maintenance, security, and repair for mobile devices Ch. 3Computer Assembly Goal: Assemble a desktop computer from compatible components and upgrade a computer system to meet requirements Ch. 9Printers Goal: Demonstrate range of procedures required for printers Ch. 4Overview of Preventative Maintenance and Troubleshooting Goal: Explain the basic rules of preventive maintenance and the troubleshooting process Ch. 10Security Goal: Explain importance of security, describe procedures, and perform security measures Ch. 5Operating Systems Goal: Install, upgrade, navigate, and troubleshoot various operating systems Ch. 11The IT Professional Goal: Describe the communication and related skills needed by an IT professional Ch. 6Networks Goal: Describe, create, and maintain a network Ch. 12Advanced Troubleshooting Goal: Perform advanced troubleshooting procedures on computers, operating systems, laptops, printers, and networks

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13. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 13 Hardware One gigabyte (GB) RAM (Windows 7 32-bit) or Two GB RAM (Windows 7 64-bit) (2 x 512 MB or 2 x 1GB suggested) Some labs will require one module of RAM to be uninstalled or the simulation of a faulty module for troubleshooting purposes. 1 GB is the minimum requirement to run the full functions of Windows 7 Professional Software Microsoft Windows 7 Professional (Media CD) Additional Items/Resources One Internet connection for Internet searches and driver downloads (this could be the instructor's workstation) One printer or integrated printer/scanner/copier for the class to share One Linksys wireless router/switch or equivalent for the class to share, Linksys model WRT E2500 NDG NETLAB+ can be used to complete the majority of labs Complete list available on Equipment Lists by Curriculum page

14. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 14 Lab size of 12-15 students for hands-on lab activities Recommend ratio of 1 Lab PC per student Some lab activities require the student Lab PCs to be connected to a local network 2 instructor workstations 1 connected to Internet to search for and download files Other instructor workstation used for hands-on lab demonstrations

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16. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 16 Two standalone tools are provided with the curriculum in the IT Essentials resources folder Virtual Desktop Virtual Laptop Designed to supplement classroom learning and provide interactive learning opportunities Both provide a virtual hands-on experience where physical equipment access is limited Enable students to virtually disassemble and reassemble desktops and laptops The following slides demonstrate the Virtual Laptop introductory tutorial

17. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 17 Click the arrow to view the brief tutorial Or click the Skip button to go directly to using Virtual Laptop

18. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 18 Learn modeExplore modeTest mode Step-by-step instructions for removing and installing components Self-check for understanding Information about laptop features and components

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21. Thank you.