1. Maintenance Management: THE EMU Experience
Trent Pearsall
Dynamic Technology Professionals, Inc.
Luling, LA
(504)

2. Implementation of a Facilities Management System will position you to do the following:
Manage information to make better decisions
Evaluate scenarios to make intelligent tradeoffs
Provide fiscal management & accountability

3. Aligning Technology and Business
How does the organization really work?
Are your processes aligned with your business goals?
What parts of the processes are value added processes and which are redundant or unused?
Audit points, check points, and Review

4. Business Process Management Defined
The term Business Process Management (or BPM): refers to a set of activities which organizations can perform to either optimize their business processes or adapt them to new organizational needs. As these activities are usually aided by software tools, the term BPM is synonymously used to refer to the software tools themselves.

5. Tickets Printed
Call For Work Received
Tickets Distributed

6. Seeing the Workday

7. Processes: How do you do business?
Where do the requests for work come from?
Where do they go from there?
How are they tracked?
Tracking Tech Comments and Labor
Data Entry: How many times is it done, and how accurate is it?
What happens when the whole thing is over? (How is the resulting data used?)

8. Integration Building the Foundation How to Introduce Changes
Technology and its ability to Accelerate Change
Phased Implementation

9. Maximizing CMMS Tools Utilizing Web Tools Completely
Accountability and Tracking
Work Priorities
Wireless- Information at the Speed of Light
Customer Relations and Interaction

10. Better Customer Service
Improved response time
Improved communication
Improved management
Improved staff morale

11. CMMS Changes Prioritization of Work
Scheduling and Personal Accountability
Job “Ownership”
Customer Service
Backlog Reduction

12. SUNYDMC CMMS Project
ADAPT, ADJUST, and OVERCOME

13. Maintenance Management: THE EMU Experience
Questions?