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Wireless Drug Ordering- Pilot project
Colin Ward Lead Pharmacist – Cancer Services & Duane McLean Clinical Effectiveness Pharmacist
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each with own dispensary
Background (1) Royal Derby Hospital comprises 4 satellite pharmacies undertaking aseptic and tablet dispensing each with own dispensary stock holding stock checks stock top-ups potential for economy of scale Main dispensary houses a robot capacity to increase use
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Delays getting orders from ward pharmacy team to dispensary
Background (2) Traditional method of ordering named patient medicines appears cumbersome Delays getting orders from ward pharmacy team to dispensary Legibility of orders Further delays Risk Fixed delivery times to wards from satellite dispensaries
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More background Chemotherapy satellite pharmacy has competing pressures related to day case chemotherapy Oral dispensing Aseptic dispensing “Releasing Time to Care: The Productive Ward” project showed that drug rounds were often extended as medicines not in bedside lockers Medicines were on ward but had not been unpacked Does not help support self administration “Right drug in the right place at the right time” May result in repeat dispensing activity ££ Time Pressure on OOH service
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Orders dispensed by robot Ward trained pharmacy team
The Idea Order named patient medicines using JAC at ward level via laptop & wireless network Orders dispensed by robot Ward trained pharmacy team deliver to ward “reconcile” against in-patient chart place directly in bedside locker counsel patient (if appropriate)
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To test an alternative model of ordering named patient medicines
Aims To better understand flow of “traditional” method of ordering named patient medicines To test an alternative model of ordering named patient medicines To test the concept of remote ordering pre-EPMA To test the concept of using the robot to dispense more of the in-patient workload
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“Traditional” Workflow (PTS)
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Time of Porters vs. Dispensing
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Orders arrive in dispensary earlier & dispensing is instant
Wireless Pilot Orders arrive in dispensary earlier & dispensing is instant
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Comparison of Approaches
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Robot in-line labelling Wireless black-spots
“Issues” during pilot As only a pilot, staff unable to “reconcile” urgent orders late in the day Competing workload/staffing pressures could cause delays in distribution Pilot only one ward, so chemo satellite still functioning as a dispensary for other wards Robot in-line labelling Wireless black-spots Need for a trolley for the laptop Can’t dispense specials remotely (need BN)
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Pharmacy Staff Satisfaction
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Pilot demonstrated proof of concept for remote ordering
Summary Medication was dispensed by the robot by the time that order cards would arrive in the satellite dispensary under the traditional approach When other members of the team were asked whether we should revert back to the traditional model there was a resounding response of “No” which would imply that the pilot was successful Pilot demonstrated proof of concept for remote ordering Potential to interface EPMA to pharmacy stock control system
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Awaiting EPMA Recently rolled out across all three cancer wards
The future… Recently rolled out across all three cancer wards Looked at use of wireless terminals already on most wards (often under-utilised) but issues with installing JAC on these Delay whilst approval to purchase toughbook laptops Reducing stock holding in chemo satellite now workload moved to robot Considering use of robot to dispense pre-chemo anti-emetics (planned workload) Potential to Manage stock returns to JAC “live” Top-up “live” Awaiting EPMA
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