1. Slide 1 Mobile Technology in Ships Inspections Thomas Mestl, DNV Research Managing Risk eScandinavia, 2001

2. Slide 2 Maritime business: a cornerstone in DNV 5.000 ships classified by DNV (about 15% of World's fleet) 1.200 ship inspectors doing ca. 25.000 ships inspection annually required time per inspection: hours 1-2 days Maritime Industries 38% General Industries 37% Oil, Gas & Processes 22% Other 3%

3. Slide 3 Product model technology: a database containing all info about a ship from new-building, operation to scraping: NAUTICUS, central information repository –technical drawings –3-D models –info about material, equipment & inventory, –required certificates, etc. –inspection findings and reports –repairs

4. Slide 4 Typical inspection work process Preparation in office Nauticus Checklist, and relevant info Inspection on ship Data collection Reporting Office: entering data into db, issuing (temporary) certificate(s)

5. Slide 5 Note book and pencil Flashlight Hammer Nauticus Checklist Gloves & Hardhat Surveyor - unchanged through centuries... Mobile phone

6. Slide 6 Problem areas Info available in office or on paper - copy on Laptop Checklists on paper - double work - source of errors New inspections are prioritised rather then finishing up old ones - pile up of unfinished work (customer satisfaction?) - employees dissatisfied Knowledge repository not accessible on site

7. Slide 7 What does DNV do? DNV Research: Project that examines the potential of mobile technology in ships inspection –wearable computer technology –Pocket PCs IT Department: –Product model technology –Light clients, Microsoft.net –Database accessible through IE browser

8. Slide 8 Wearable Computer Technology (WCT) A compressed ThinkPad 560X from IBM: 64MB Ram 340MB disc Colour 1024x860 pix. 300 g Win. 98

9. Slide 9 WCT adapted to DNV usage Keyboard Mouse Wearable PC from IBM Mouse Headmounded display Built-in camera Microphone

10. Slide 10 Electronic check lists and on site reporting Camera interface Sound recorder Keyboard interface Guidance notes Recorded conditions Additional comments as: text file sound file picture file

11. Slide 11

12. Slide 12 Lessons learned Hardware –Hardware should be hidden and must be hardened –Head-mounted display is excellent when looking at technical drawings but one cannot share screen Software –must be specially adapted to wearable usage (no mouse) –integrated functionality (simplicity) –extreme requirements to user friendliness (screen size, data entry, navigation) User –cannot ask What do you want?, must ask whats wrong? –resistance to new technology, involve and prepare user –proud, show-off (James Bond) Experience directly transferable to other technologies: PDA

13. Slide 13 Business Potential Effectiveness: –no reduction in inspection time! –utilising spare time (waiting or travel time) –collect data in electronic form integrates into business processes, knowledge management systems, electronic integration with customers –reduce double work, e.g. less errors

14. Slide 14 Business Potential (cont.) Quality of service: –faster delivery –higher quality service ( less errors) –better advisory due to instant access to information Detention ratio

15. Slide 15 Business Potential (cont.) Image –valued employees, increased motivation –profiling DNV as a high tech company on the cutting edge –PR

16. http://research.dnv.com/hci