1. RBM Processes

2. Scenario 1: Order Management
Rating and Billing in RBM
The two scenarios in RBM’s rating and billing processes are order management scenario and customer’s service usage scenario.
Scenario 1: Order Management

3. Rating and Billing in RBM
CUSTOMER
Network Switch
Order
Management System
Mediation
Customer
Data
Product
Tariff & Discount
Query / Dispute
Adjustmens
Invoicing
& Dispatch
Billing Engine
CDR Collection
Interface
Rating Engine
Transaction
Other Billing Inputs
- Tax, Template
Accounting
& Dunning
Bills

4. Scenario 2: Customer Service Usage
Rating and Billing in RBM
The two scenarios in RBM’s rating and billing processes are order management scenario and customer’s service usage scenario.
Scenario 2: Customer Service Usage

5. Rating and Billing in RBM
CUSTOMER
Network Switch
Order
Management System
Mediation
Customer
Data
Product
Tariff & Discount
Query / Dispute
Adjustmens
Invoicing
& Dispatch
Billing Engine
CDR Collection
Interface
Rating Engine
Transaction
Other Billing Inputs
- Tax, Template
Accounting
& Dunning
Bills

6. RBM 5.0 System Processes
RBM System Processes are designed to perform a particular
job or a task. Many of the tasks performed by RBM depend on
other tasks and many of the system processes depend on other system processes.

7. RBM System Processes Event and Rating Processes
Real-Time Convergent Charging Processes
Billing Processes
Finance, Collections, Revenue, Assurance Processes
Customer and Account Processes
Infrastructure Processes

8. Knowledge Check
Start

9. Which of the charges does RBM 5.0 consider for Billing?
One Time Charges
Suspension / Termination Charges
Periodic Charges
All of the above

10. The Results

11. AMDOCS: Ensemble, Enables
Other Players
Ericson LHS BSCS
Oracle BRM
Legacy Systems
Keenon Arbor
UNICORN
AMDOCS: Ensemble, Enables

12. Course Summary In this course, you have learned:
Explain the basics of RBM 5.0 product.
List the charges build in RBM 5.0.
Outline the key benefits of RBM 5.0.
Describe RBM 5.0 in solution architecture.
List the other players in the business.
Discuss the basis of pricing for the new services in the market.