1. Introduction
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2. Essential Management Skills
How have you become so successful in this organization?
Who fails and who succeeds in this organization and why?
If you had to train someone to take your place, what knowledge and what skills would you make certain that person possessed in order to perform successfully as your successor?
Essential Management Skills
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3. Skills of Effective Managers (One Study)
Verbal communication (including listening).
Managing time and stress.
Managing individual decisions.
Recognizing, defining, and solving problems.
Motivating and influencing others.
Delegating.
Setting goals and articulating a vision.
Self awareness.
Team building.
Managing conflict.
Skills of Effective Managers (One Study)
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4. Improving Management Skills (A Model for Developing Management Skills)
Components
Objectives
Skill assessments
Assess current level of skill competence and knowledge; Create readiness to change.
Skill learning
Teach correct principles and present a rationale for behavioral guidelines.
Skill analysis
Provide examples of appropriate and inappropriate skill performance.
Skill practice
Practice behavioral guidelines.
Skill application
Transfer classroom learning to real life situations.
Improving Management Skills (A Model for Developing Management Skills)
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5. Figure 1. Leadership and Management Skills Organized by the
Competing Values Framework
(Page 16).
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6. Figure 3. A Model of Essential Management Skills (Page 19).
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