1. eGovernment in Lithuania
Meeting of the e-Government working group
of the European Public Administrations Network
AMSTERDAM
October 2004

2. Content Lithuania at a glance
Coordinating of Information Society Development in Lithuania
The development of eGovernment
Infrastructure – Competence - eContent
Implemented projects
Nearest actions
Conclusions

3. Lithuania at a glance Territory: 65 200 sq km Population: 3,5 million
Capital City: Vilnius
GNP increase: 7,0 %
Annual inflation rate: 1.5 %
Unemployment rate: 11 %

4. The main indicators of using IT

5. The main indicators of using IT

6. The main indicators of using IT
In the 1st quarter of year 2004:
43 % of people of age had used personal computer
The biggest part of them – young people. 90 % of personal computer users were of age and only 4 % were of age
30 % of people of age used internet
Mostly pupils and students used internet – 85 % of all respondents. 31 % of the respondents used internet in their workplace.

7. The main indicators of using IT
Almost 62 % of the personnel in the state and local institutions used computers (14 % of computer users increased per year)
99.7 % of state and local institutions are connected to the internet
All personnel in the highest administrative institutions (Parliament, President office, Government) have computers with the internet connection

8. National Institutions Coordinating Information Society Development in Lithuania
The main institutions
Commission of Information Society Development chaired by Prime Minister
The Ministry of the Interior of the Republic of Lithuania
Information Society Development Committee under the Government of the Republic of Lithuania
Also other institutions and organizations participate in information society development
All state and local institutions and non-governmental organizations

9. National Institutions Coordinating Information Society Development in Lithuania

10. Coordinating of Information Society Development in Lithuania
The Long-Term Development Strategy of the State
approved in year 2002
The Conceptual Framework of the National Information Society Development of Lithuania
approved in year 2001
The Implementation Plan of the Information Society Development of Lithuania

11. Coordinating of Information Society Development in Lithuania
The Conceptual Framework of the eGovernment describes the official approach towards the eGoverment phenomena in Lithuania
approved in year 2002
The Implementation plan of the Conceptual Framework of the E-government
approved in year 2003
The Long Term Strategy of Public Administration Development till year 2010
approved in year 2004

12. The development of eGovernment

13. The development of eGovernment
About 50 % of the main 20 services are delivered via Internet (in EU ~ 67%)*
Services for business proceeded faster – 60 %
Services for citizens – 44 %
The best developed services in Lithuania:
Tax and custom declarations
Job search services
Searching in catalogues of public libraries and presenting full text electronic publications
Producing statistical data
Information about elections and elections documents
*According to the survey of electronic services, accomplished in May of year 2004

14. The needs of purchasers
More than 38 % of Internet users visited websites of public administrations*:
35 % - want to know drafts of legal acts and to put forward a proposal
29 % - search for administrative information
20 % - appeal to officials
18 % - fill forms, execute other procedures via Internet
71 % - thinks that public electronic services allows to deal with the matter with public administrations in convenient places, at convenient time
64 % - thinks that service is received more quickly
*April of year 2004

15. Initiatives towards internet access points
Leading Lithuanian businesses (mobile and fixed telecommunications companies, largest banks and IT companies) came together and in May of 2002 formed Window to the Future alliance
In 2003 Ministry of Interior in the name of Government of Republic of Lithuania has joined this alliance
The mission of Window to the Future alliance is to promote the use of Internet in Lithuania
Fields of activities:
Establishment of Public Internet Access Points
Training society to use computers and Internet
In January 2003 a new road sign Internet has been created by the initiative which is included in the new traffic rules. This sign indicates the closest Internet access point

16. Initiatives towards internet access points
The aim of projects are to increase the number of Internet users in Lithuania
and achieve the Internet penetration ratio of EU over the period of three years
Project “Establishment of Internet Access Points in Rural Areas” implemented by the Ministry of the Interior together with Information Society Development Committee.
Project will enable to create internet access points in remote rural areas, in this way creating conditions for all inhabitants of the country to become members of the information society
Project “Integrated Network of Public Internet access points”, tendered to get support from the Structural funds

17. Enhancement of the competence of the population
Program of Overall computer literacy (adopted in year 2004). It is planned that about 1 million people will achieve computer literacy from year 2004 till 2012
Computer training programme has been prepared together with “Window to the Future” alliance and the Ministry of Education and Science. People could take free-of-charge Internet course for beginners and get a certificate people were trained in 9 months
Training of the officials and issuing ECDL certificates
Distance learning or self-studying to operate in main computer programs via Internet

18. Promotion to use and to trust to electronic services
In Lithuania users can access to almost all electronic public services offered by central and municipal authorities via the Government Electronic Gateway portal (
Iniciative towards the use of gov.lt
General requirements for state institutions web pages

19. Implemented projects
Development of Secure State Data Communication Network (SSDCN), connection to EU IDA/TESTA network
TESTA
EuroDomain
EuroGate
SSDCN
National
Agencies
Ministries and
departments
Other
institutions

20. Implemented projects
Personal Identity card - the document of new generation produced in accordance with the recommendation of the International Civil Aviation Organization (ICAO) and requirements of the EU directives
Data (name, surname, personal number, etc), photo and signature are engraved in polycarbonate layer of the Identity card by using laser engravers
New international standards demand to put subsidiary microchip (biometric data) into personal Identity card from year Lithuania is almost ready to implement this requirement

21. Implemented projects
Identification system, a tentative project on electronic documents exchange using e-signature
Development of regional centers
IT security projects of the most important state’s information systems
Tax reimbursement to people who buy computer with legal programs and establishes internet connection

22. Electronic content
The projects of the Implementation plan of the Conceptual Framework of the eGovernment:
Re-engineering of public administration
Common horizontal projects
Projects of electronic services
Development of the systems of regional electronic services
EU programmes (eContent, IDA, eTEN)

23. Nearest actions
Development of public administration, simplification of legal environment
Development of electronic services
Implementation of pan-European eGovernment Services (PEGS’s)
Interoperability, Open Standards

24. Conclusions
The main indicators of using IT are increasing at the moment in Lithuania, but they still remain conditionally low, that is why necessary actions towards the promotion of the use of IT are important
More and more eGovernment projects are implemented and developed in Lithuania, people use electronic services and acknowledge their value
Challenges of electronic services and EU processes (pan-European eGovernment Services (PEGS’s), interoperability, EU Structural funds)

25. Thank you!
October 2004