1. Ananlisis Keputusan Uncovering Core Problem

2. Proses Keputusan
EXPLORING
ASSESSING
TESTING
LEARNING

3. The Decision Process

4. Stage 1 EXPLORING
Core Problem
Aims
Alternatives

5. Stage 2 ASSESSING
Future Conditions
Criteria

6. Stage 3 TESTING
Sensitivity Analysis

7. Stage 4 LEARNING
Outcome Determination
Missed Opportunities

8. The Importance of Problem Finding
Solution as Problems
Symptoms as Problem
Misplaced Urgency
Available Information

9. Problem Situation Situation 1, Task Situation 2, Structured problem
Situation 3, Unstructured problem
Situation 4, Structured opportunities
Situation 5, Unstructured opportunities
Situation 6, Solutions searching for uses
Situation 7, Idea searches
Situation 8, Undefined opportunities

10. Problem as Tasks
Problem, expectations, and way to respond are all know

11. Structured Problem Problem and expectations are know
But ways to respond are unknown

12. Unstructured Problem Problem and way to respond are unknown
But expectations are known

13. Structured Opportunities
Problem and ways to respond are known
But expectations are unknown

14. Unstructured Opportunities
Problem is known
But expectation and ways to respond are unknown

15. Solution Searching for Uses
Problem and expectations are unknown
But a potentially useful idea exists

16. Idea Searches Problem is unknown
But Expectations and ways to respond are known

17. Undefined Opportunities
Problem
Expectations
Way to respond are all unknown

18. Determining Core Problem
Persuasive vendor
Symptomatic signal
Misplaced urgency
Available information

19. Managing Conflict Vigilant information processing
To deal with for demand power
Coalition Formation

20. Problem Identification
Preliminary Problem Listing
Sorting
The “5W” Procedure
Problem Exploration as Diagnosis

21. The “5W” Procedure
Who
What
Where
When
Why

22. Coalition Building
Coalition Identification
Emotional Inoculation

23. Coalition Management with the Decision Seminar
The Social Process Model
Seminar Procedure

24. Seminar Procedure Gathering and processing information
Exploring alternatives
Promoting specific recommendations (for example, combined options)
Developing general rules
Applying the rules to conduct a valuation of alternatives
Appraising the alternatives and recommendations
Providing the framework for choice

25. Seminar Procedure Intelligence Promotion Invocation Prescription
Application
Termination
Valuation

26. Key Points
Problem Identification and exploration procedure can be used in the analytical, group, and mixed-mode decision processes
The mixed-mode process calls for more elaborate procedures to deal with the stress-induced conflict in tough decisions