1. Configuration Management DataBase
CMDB
Configuration Management
DataBase

2. Key Messages Review of developments to date
Long term and short term implementations
Agreement on Configuration Item Ownership

3. Process Architecture - EDS
Shared Data Repository

4. Shared Data Repository
Correlation
Knowledge
Incidents
Assets
a logical collection of data that is shared by all elements of the architecture at all levels. Access to the Shared Data Repository must, of necessitity, be carefully controlled; each data store in the repository will have a single owner, though there may be several readers and updaters who are given authority to access the store.
(EDS SOW)

5. Configuration Management Data Base
Assets
CMDB
Repository for the information related to the managed and managing devices
and applications in the JE environment

6. Correlation Engine
Correlation
Stores network and application typology and dependency data.
Used to determine probable root cause for events in the managed environment that occur within close temporal proximity to each other

7. Configuration Management Policies
The CMDB represents the actual Production environment within JE
Federal jurisdiction over Enterprise as a collective entity
JE will define the core desktop environment for the customer
External consultants must conform to CMS

8. Configuration Item Policies
CI is line item in CMDB
External Consultants may own CIs
JE resource assigned to track compliance
Federal control over CI labelling
CIs in secure area
CIs have version numbers
CIs must pass environmental testing before released to production

9. CMDB Access Principles
Maximize data integrity
Minimize data maintenance costs
Start small & demonstrate benefits
Acknowledge cultural impediments & develop plans to address them
single data entry at source

10. CMDB Access Points Assets What’s happening that affects this CI ?
TSC - North Bay
What’s happening
that affects this CI ?
TSC - North Bay
Who are the COs for
these CIs ?
Assets
Correlation

11. CMDB Access Points Assets Who can potentially be affected ?
Is there a bigger
problem here ?
Assets
Correlation

12. CMDB Access Points How many devices will we need replaced next year ?
Where is that CI
anyway ?
How many devices
will we need replaced
next year ?
Assets

13. CMDB Access Points P.O. Equipment Refresh Update CI Examine E-Form
Assets

14. CMDB Access Points Environment Simulated New Image Testing New Image
New Products
New Image
Entered as
New CI
Assets

15. CMDB Access Points P.O. Equipment Refresh Update CI Examine
Assets
P.O.
Equipment
Refresh
Examine
E-Form
Update CI
Image Assigned to WS CI

16. CMDB Platform Migrations
Assets
MS Access
Assets
SQL
Active
Server
Page
Replace
Replication or
Distributed DBMS
Remedy
SQL
McAfee
Help
Desk
Replace
June 2000

17. CI Ownership - Issues
Aligning Responsibility, Authority and Work associated with CMDB population and maintenance
Overcoming cultural impediments
Distinguish Federal and Local responsibilities
Institutionalizing responsibility
Accommodating desires of different participants

18. CMDB Structure - seven categories
Technology
Interface devices, utility service, application cooperation,
distribution service, base platforms
Applications
Mission & Business Critical & Productivity Applications
Data
Data Base/Warehouse, Document management/modeling
Communications
Production servers/workstations, network schematics,
Common Object Environments (COE)
IT Management
ITSM Processes, SLA Mgmt, Performance monitoring
Security
Policies & Principles, Virus Mgmt, Security/Control mechanisms
Systems
CASE, programming and test tools
Are these categories correct ?
End

19. CMDB Structure - Technology
To Legend

20. CMDB Structure - Network Platforms
To Legend

21. CMDB Structure - Applications
To Legend

22. CMDB Structure - Data
To Legend

23. CMDB Structure - Communications
To Legend

24. CMDB Structure - ITSM

25. CMDB Structure - Infrastructure Management Services
To Legend

26. CMDB Structure - Security
To Legend

27. CMDB Structure - System Development
To Legend

28. Thank you for your participation
Together we can make it happen