1. Energy Suppliers’ Role in Addressing Energy Poverty Fiona Hannon Head of Regulation, SSE Ireland

2. About SSE

3. Energy Poverty Fuel poverty occurs at the nexus of: Income
Cost of energy
Energy efficiency of home
Meeting the Cost of Energy:
Income Supports
Consumer Protection
Pay as You Go Meters
Switching Supplier to Manage Cost

4. Energy Supply

5. Energy Services

6. Partnerships
‘Warming up Watergate’ – 100 unit apartment complex

7. Partnerships
‘Connolly Lodge’ – Buckingham Street Homeless Accommodation
Internal dry-lining, LEDs, multi-zone heating controls
Solar PV, attic insulation, triple-glazing, draughtproof membrane

8. Innovation – Empowered Energy Citizen
Project Partners
EirGrid – ESB Networks – Intel – University of Oxford Electricity Research Centre – SSE Airtricity

9. Real Value Video

10. Ireland’s Project Progress and Future Outlook
1st Half: June ‘15 – Dec ‘16
2nd Half: Jan ‘17 – June ‘18
Focused on end to end technology solution development
Back-loaded recruitment with over 200 homes installed, predominantly fuel poor households
System integrated with electric storage heating and hot water (pseudo batteries)
Mobile app user interface built
Full integration with customer management systems & billing
Energy load shifting outside normal operating times
Prove and measure power system service capabilities - target up to 5MW of flexible load. Test speed of response and duration of response.
Integration with domestic batteries and micro generation (solar PV), smart plugs and exploring the possibility of integrating Electric Vehicles
Recruitment of a further 350 properties – mix of domestic and small scale commercial.
End to end solution

11. Connected Home / Energy
SSE
Customer
SSE remote heating and home control through the mobile app – including heating & smart plugs*
Personalised data on household energy use / management
Extended to smart plugs & other flexible domestic load
Greater insight into customer energy & behaviour*
Energy usage comparison between similar demographics and household types
Remote diagnostics for enhanced customer management
New ancillary products and services: including heating control, energy services etc.

12. Thank You