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EXCEL BOOKS
TEAMS AND TEAM WORK

2. INTRODUCTION ANNOTATED OUTLINE
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ANNOTATED OUTLINE
INTRODUCTION
A team is a small group of people working together to achieve a common purpose for which they hold themselves collectively accountable. A team generates positive synergy through coordinated effort.
Teams And Team Work

3. Features of a team Members Committed to goals they helped define.
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Features of a team
Members
Committed to goals they helped define.
Possess complementary skills.
Support one another willingly.
Hold themselves collectively accountable for results.
Trust and support other members.
Offer suggestions and give feedback to other members.
May disagree but work to resolve differences and reach consensus.
In short, teams create the potential for an organisation to generate greater outputs with no increase in inputs.
Teams And Team Work

4. Comparing work group and work teams
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Comparing work group and work teams
The differences between a work group and a work team may be summarised thus:
Teams And Team Work

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Types of teams
Problem solving team: a group of 5 to 12 employees from the same department who meet to discuss ways of improving quality, efficiency and the work environment.
Self managing teams: teams that are empowered to make decisions about planning, doing and evaluating their work
Cross functional team: it brings together persons from different functions to work on a common task
Virtual team: it is a team that uses computer technology and groupware so that geographically distant members can collaborate on projects and reach common goals.
Teams And Team Work

6. Teamwork How to create a high performing team?
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Teamwork
Teamwork occurs when group members work together in ways that utilise their skills well to accomplish a common purpose. Team wok, of course, does not just happen. To create a high performing team, a leader has to:
How to create a high performing team?
Communicate high-performance standards.
Set the tone in the first team meeting.
Create a sense of urgency.
Make sure members have the right skills.
Establish clear rules for team behaviour.
As a leader, model expected behaviours.
Find ways to create early “successes.”
Continually introduce new facts and information.
Make sure members spend a lot of time together.
Give positive feedback and reward high performance.
Teams And Team Work

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Teambuilding
The teambuilding process begins when someone notices that a problem exists which can be solved through collective efforts. Members then gather data concerning the problem analyse the data, plan for improvements and implement the action plans. Every one is expected to participate actively and perform certain specific roles aimed at improving the effectiveness of the team:
Teams And Team Work

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Roles of team members
Teams And Team Work

9. Teambuilding Behaviours of members Speak respectfully to one another
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Teambuilding
Behaviours of members
Speak respectfully to one another
Listen attentively
Express feelings honestly
Seek help when needed
Make commitments seriously
Support the team and each other
Focus on problems and solutions
Behaviours of leaders
Serve as the team's champion
Demonstrate trust, respect and openness consistently
Share power and information
Help members find answers on their own
Coordinate activities properly
Offer encouragement and support
Teams And Team Work

10. Teambuilding Building trust
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Teambuilding
Building trust
Trust is a key element in building teamwork. When work group members trust one another, there will be a more active interchange of information, more interpersonal influence and hence greater self- control. To build trust, a leader should
Support work team wholeheartedly
Keep people informed about what is going on
Learn to appreciate and give credit to people
Share your feelings with members
Use interpersonal skills to move closer to the hearts of people
Teams And Team Work

11. Team Development Team development
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Team Development
How to create and develop effective teams?
Team development
Tips
1. Create a balanced set of roles.
2. Develop communication and process awareness.
3. Diagnose and manage stress.
4. Understand team preferences.
5. Define team goal.
6. Establish review mechanisms.
7. Share leadership and create equality of contribution.
8. Develop facilitation skills for effective meetings.
9. Confront issues and problems.
10. Decision making based on consensus.
Teams And Team Work

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Team Development
To be effective, teams need to be small. Members must have interpersonal and problem solving skills. They must listen and appreciate each other’s point of view. Team leaders should be capable of handling disagreements on goals and responsibilities smoothly, resolving delays and disputes when making decisions and reducing friction and interpersonal conflicts.
Balanced roles
Open communication
Handling stress
Team choices
Team goals
Review mechanisms
Shared leadership
Facilitation skills
Shake off the constraints of the past
Consensus
Teams And Team Work