1. Quality Tools and Techniques for Brainstorming Affinity Network
Fishbone/Ishikawa Diagram
Force –Field Analysis
Process Charting
Pareto Analysis
Hakiki Mahfuzh

2. Tools for Quality Means
Quality tools and techniques are the means of identifying and creatively solving problem. One of the powerful aspects of TQM in education is the bringing together.

3. Tools for Quality 1 Brainstorming
Be clear what the brainstorming is about?
Nominate someone to write the ideas down somewhere visible (a flipchart is ideal)
List all ideas they are expressed
Don’t discuss or criticize ideas
Build on previous ideas

4. large ideas 2 Affinity Network An exampel cleaqr idea is;
Groups 2
Affinity Network
An exampel cleaqr idea is;
“What factors need considering in the students admission process?”
large
ideas

5. Fishbone/Ishikawa Diagram3
Fishbone/Ishikawa Diagram
The Problems of Education

6. 4 Force –Field Analysis changes resisting changes driving changes
harmony

7. 5
Process Charting
To ensure that institution knows who its customers are and can identify the resources to srvice them
suplies
customers
PROCESS

8. 6
Pareto Analysis
Vilfredo Pareto, an Italian economist
80/20

10. Marketing Diagram Add Your Text Add Your Title here Text1 Text1 Text1

11. Thank You !