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Centralized Live Monitoring Application of Recording Device

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1 Centralized Live Monitoring Application of Recording Device
Aria telecom Solutions Pvt. Ltd.

2 About Aria Since 2003 Aria Telecom is working hard towards satisfaction of our clients, With our team efforts & our clients support we became India’s No 1 IVR, Voice Logger & in Many more customized telecom solutions company. Aria has team of more than 20 qualified engineers for R&D & support. Aria also has most experienced team of marketing managers with technical background to understand client requirements. Aria has presence in most of the metro cities in India. Aria also has clients outside India like Nepal, Bhutan , Africa countries, Arab countries. Technology Excellence Award – for customized solutions-2017 Technology Excellence Award – Leaders in IVR -2013 Global Business & Services Award – Leader in Customized Telecom Solution 2013 ISO 9001:2008 Certified Company Registered with MSME (Micro, Small & Medium Enterprise) Registered with NSIC (National Small Industries Corporation of India)

3 Aria Product Profile Parth UCS IVRS - Interactive Voice Response System TVRS - Telephone Voice Recording System (Logger) Embedded Voice Logger - Non PC Based Voice Logger Parth UCS (Unified Communication System)-Inbound out bound complete contact centre solution with ACD, CRM, IVR, Clint info pop-up, MIS reporting, Agent Recording, Predictive Dialling Parth UCS Conference Bridge - Multi party telephonic conference system with authentication. Aria Call Centre Noise Telephone Headsets - High quality call centre Noise cancelling Telephone Headset with USB, RJ9, 2.5mm, 3.5mm, Dial pad. Aria Namaste! - Live Chat – it is an unified application, generally used for live monitoring the live conversations in real time. Web Designing – We also into the designing of websites in an advance manner

4 Centralized Location Pre-Requisite Window Server-2012: Monitoring Application will be host on window server. Static IP-To access application from outside, need a static IP to configure on server. Recording backup-We will create FTP on window server to store the recordings of all location. Working process: Login into application with provided credentials Click on add location Choose location then you will be able to view real time monitoring

5 Login Page 999

6 Monitoring Screen-1- Select particular location to view call details

7 Monitoring Screen-2- Details of all Incoming, Outgoing, busy call counts with location

8 Branch User Location Pre-Requisite System-500GB HDD, 4GB RAM, i3 Processor, win7-64 Bit, PCI Slot Monitoring Application-We will install one application on all user locations that will be connected with centralized server & will be helpful to transmit the live data on centralized screen. FTP Application- This application will helpful to transfer the recordings on centralized server.

9 Branch User End Application

10 Website: www.ariatelecom.net
Aria Telecom Solutions Pvt. Ltd Website:


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