1. DEALING WITH DIFFICULT PEOPLE

2. Have I contributed to this problem? In what way?

3. Have I extended the duration of the problem in some way
Have I extended the duration of the problem in some way? Have I talked to others about it without talking to the person

4. Have I treated this person differently than I would treat others?
Less respect
Less patience
Less sympathy
Less empathy

5. Have I held on to the anger and built resentment
Have I held on to the anger and built resentment? Have I decided not to forgive them? Did I needlessly take a remark personally?

6. How will I notice improvement in the relationship?

7. When I feel better?
When the behavior changes?
When I’ve shared my concern or discomfort with this person?

8. Powerlessness I
What about this person encourages me to allow them so much power over the way that I feel?
He/she is my boss
She/he reminds me of a parent or other authority figure in my past

9. Powerlessness II He/she is my spouse/partner/child
She/he reminds me that I don’t like or respect myself
As a result of the previous reason, I don’t really expect them to treat me with respect.

10. YOURSELF What are you doing for yourself? Exercising Learning to relax
Learning to forgive
Spending time with friends and/or family
Choosing to change my perspective

11. CHANGE PERSPECTIVE Figure out what I can learn from this person
Professionally
Personally
Attitudinally
Spiritually
Meaning and purpose

12. MAKING THE CHOICE To meet challenges without resentment
To accept that some people create the opportunity to grow in ways I find uncomfortable
Focus on those things I enjoy and let go of negative feelings about thing that will not or cannot be changed

13. IT’S UP TO YOU