1.
EUPAN

2. EUPAN

3. The merging of the following websites : “Dialogue with citizens”
EUPAN
Your Europe is:
A joint initiative of DG ENTR, DG MARKT with the support of DG PRESS in collaboration with Member States
The merging of the following websites :
“Dialogue with citizens”
“Dialogue with business”
“Public-services”
Developed and financed by the IDABC program
Single Access Point to information on cross border activities and access to e-services
The target audience is a citizen or a business in a cross-border situation in the EU.
The portal will also increase awareness of existing on-line services available on national and EU portals and websites

4. 1 2 Your Europe - objectives:
EUPAN
Your Europe - objectives: 1
Make information access appropriate to the needs of the type of users:
As required by citizens, provide them mainly with information in the form of texts (factsheets and guides)
Provide business with information in the form of links
Incorporate and give access to:
eServices (advice: Citizen’s Signpost Service, problem solving: SOLVIT)
Services (European Information Centers, European Consumer Centers) 2
Encourage more citizens and businesses to become active users of the internal market
Raise awareness of the Commission's practical information and advice services
A response to citizens' and businesses' needs

5. Your Europe – linguistic policy:
EUPAN
Your Europe – linguistic policy:
Site
Level
Linguistic policy
Applicable to
Portal 1
One multilingual page
Start-up page
Multilingual index page 2
All official EU languages
Main page
Navigation page
FAQ's (contains stable information and can be considered as another way to access site information)
Interactive page (search, contact facilities)
Citizens Guides (2005) 3
EN, FR, DE plus official language(s) of the country to which the information refer
All content provided within the portal itself (except Citizens Guides)
External sites to which the portal links 4
Official language(s) of the country plus one other official EU language (recommended)
National-level sites and services

6. Your Europe: facts and figures
EUPAN
Your Europe: facts and figures
Participation of the MS through an Editorial Board
Launch the 17th of February 2005 (IDABC conference)
In March:
visitors
visits
pages viewed
The portal is divided into 2 sections : citizens section and business section
For each topic, the user will have access to information at European level but also at national level

7. Europe Direct Your Europe Citizens Euro Signpost Info Service Centres
EUPAN
The ‘Cascade’
General Information
about EU legislation
Other
Networks
Europe Direct Information Relays (DG Presse)
European Consumer Centres (DG Health and Consumer protection)
Mobility Centres for researchers (DG Research)
Europe Direct
Specific information about
rights in the internal market
Your Europe
Personalised advice
for citizens (CSS)
and businesses (EIC)
Citizens Euro
Signpost Info
Service Centres
Problem solving
SOLVIT, FIN-NET

8. Your Europe: the responsabilities
EUPAN
Your Europe: the responsabilities
Citizens section DG MARKT
Business section DG ENTR
European information & promotion DG MARKT & ENTR

9. Your Europe: the citizen part
EUPAN
Your Europe: the citizen part

10. Links to other EU citizens’ information and advice services
EUPAN
Your Europe: the citizens - navigation toolbar
11 general EU-wide Guides – gives direct access to the Guides.
89 factsheets – drop down menus where you specify:
the general area of interest
the specific area of interest
the country concerned (unless EU-wide principles are sufficient)
language (EN, FR, DE or of the country concerned)
Useful addresses – drop down menu where you specify:
the general area of interest
the country concerned
language
Links to other EU citizens’ information and advice services

11. Your Europe: citizens – services
EUPAN
Your Europe: citizens – services
EUROPE DIRECT: Phone free (or ) with your questions about the EU.
Citizens Signpost Services: Free personalised advice from legal experts on your practical rights as an EU citizen. You will receive a reply - in your own language - within a maximum of 8 days.
Solvit: Help in correcting misapplication of EU rules by a public administration in another EU country.
European Ombudsman
EURES
ERACAREERS: The pan-European Researcher's Mobility Portal.
Eurydice
Ploteus
FIN-NET
European Consumers Centres
Your Voice in Europe

12. Your Europe: what has been done (citizens)
EUPAN
Your Europe: what has been done (citizens)
Launch February 2005 of new “Your Europe” portal (press launch 7 March)
Development of Your Europe logo
Modernisation, improvement, redesign and press launch September 2004 of the Dialogue with Citizens site – now integrated into Your Europe
Expansion of Citizens Signpost Service to 20 languages: made available to new citizens on 1 May 2004
Information campaign on the Citizens Signpost Service

13. Your Europe: what is being done (citizens)
EUPAN
Your Europe: what is being done (citizens)
Update of all Guides well advanced – to be in all languages and to include transitional measures
Print and web publicity leaflet on the Guides – expected summer in all languages
First batch of 22 factsheets on new Member States in progress – expected autumn 2005 in EN/FR/DE and the language of MS concerned.
Updating existing factsheets – a continuous process e.g. sheets on boarding in air transport and on EU health insurance card being prepared now
Creation of new factsheets
Improve the navigability of the citizens part

14. Your Europe: the business part
EUPAN
Your Europe: the business part

15. Your Europe: the business - navigation toolbar
EUPAN
Your Europe: the business - navigation toolbar
General EU wide information on 8 business topics: Business life, Funding opportunities, Public procurement, Regulation and Financing, Business Development, Taxation, Social & Human Information, Market Information
Information about individual Member states on 8 business topics
Info in EN/DE/FR + language of the MS
Links to other information and advice services
for businesses
Top right menu: Links related to EU info and MS info

16. Your Europe: business - services
EUPAN
Your Europe: business - services
Business support network - contact points in Europe, which inform, advice and assist SMEs in all Europe-related matters
SOLVIT - Help in correcting misapplication of EU rules by a public administration in another EU country
Enterprise News - Latest news and press releases on enterprise and industry policy from the European Commission
EUROPE DIRECT

17. Your Europe: what has been done (business)
EUPAN
Your Europe: what has been done (business)
Business section of the portal is brand new
EU wide information about all business topics are in EN/FR/DE together with useful links
Business information about 12 MS together with links are included
Some translations are still going on
Portal in general: new guidelines are developed for next phase of the portal, MSs are encouraged to send their contributions

18. Info/request: luc.joosten@cec.eu.int
EUPAN
Your Europe: communication tools
Promotional buttons available (56x150 pix)
Logo in 72/175/300 dpi (grey and color)
Title and subtitle in EN/DE/FR in 72/175/300 dpi (grey and color)
Webdescription in EN/DE/FR
Other printed documents will be developed (posters, bookmarks, leaflets,...)
Press documents available (IP, memo,...)
MS will develop tools
Info/request:

19. Info/request: luc.joosten@cec.eu.int
EUPAN
Your Europe: technical info
Promotional material will be soon available on a repository server.
address : the contact page is handle by EUROPE DIRECT. An electronic form is available now
Link to the site: regarding the subject, a link can be done to
site multilingual access
site homepage
citizens homepage
business homepage
Info/request:

20. EUPAN

21. Your Europe: Public employment factsheet (proposal)
EUPAN
Your Europe: Public employment factsheet (proposal)
Where:
Main topic: Employment
Sub topic: public employment (new)
Creation of the content:
Member states (national information)
Commission (European information)
The factsheet will be created based on the template provide by the Commission.
The styles used in the template are designed to be manage by the back-office system of the portal. For this technical reason, the styles in the Word document have to be kept as they are proposed.

22. Coordination: Luc Joosten Content: Graça Barbedo DG ENTR
EUPAN
Your Europe: contacts
DG MARKT (unit A4)
Coordination: Luc Joosten
Content: Graça Barbedo
DG ENTR
Coordination: Gavino Murgia
Content: Zuzana Mazanova