2. DISTRIBUTION • Exclusive distributions for Croatia
• High quality and control A-brands , with all certificates for EU
• Highly marginalized products – in average 30% - 50%
• payment postponement for amounts over kn with insurance company Hermes approval
• financial support for turnover as agreed
• returns (RMA) – less than 0,5%
• Production of high quality computers (assembled over computers)
• Feniks – 21 years of existance

3. LOGISTICS BY EU STANDARDS
• Delivery in 24 hours on any location in the country
(for orders over kn net, delivery is free of charge)
• DELIVERY FROM OUR WAREHOUSE:
- Professionally packed
- 100% correct
- The modern surveillance system captures packing process
- All needed documentation is included (warranty, declarations,user manuals..)

4. SELLING • WEB shop - B2B: - 100% correct available quantities
- Extensive informations on goods: pictures, descriptions, awards, PDF
- Most modern merging our entire database with the customer’s web shop
• Tools:
- The possibility of sending electronic Invoice in any format to addresses as required by the buyer - EDI – directly linking customer orders with our program
- Dispatch notes – if buyer required ; with bar code, buyer’s code, serial numbers, signed and scanned by the branch stores
• Stock list:
Buyers stock control with the suggestion of assortment and possible
return and replacement
• Planograms:
- We also create planograms and keep the goods with minimal and maximum quantity by buyers and outlets

5. *References: more than 1.000 sales points throughout the Croatia

6. • Marketing:
- We participate in actions and promotions of customers
- Provide stands , shelves etc.
- Advertising and promo materials - store branding

7. SERVICE - FAST & EFFICIENT - Replacement of product 1 for 1
- Delivery of monthly defective products at our expense
- According to consumer rights, the buyer can send defective product directly to our service - a customer-service agreement that enables customers to open the computer and resolve customer service