1. Business Review Meetings

2. Agenda What is a Business Review Who and When Preparing
Types of Indicators
3 Things

3. What it is… The place you present your key indicators
Where you celebrate success and discuss action plans
A place to receive feedback
A forum to collaborate with your team

4. Who and When Your peer team with your boss
The team including your direct reports
Monthly or quarterly
After most current results are available

5. Preparing for the Business Review
Review and follow your team meeting guidelines
Focus on your “key” indicators
Relate to the larger business
Present your indicators as BATT (Baseline, Actual, Trend, Target)
Relate to dollar impact wherever possible

6. The Business “Preview”
Look at your measured historical performance to look forward
Talk about what action you intend to take based on the results you are presenting

7. Typical Types of Indicators
Increased revenue
Reduced cost
Improved safety
Improved quality
Increased customer satisfaction
Reduced cycle time

8. Three Things
If you are regularly tracking your numbers, this is an easy meeting
Understand your metrics – both good and bad
Use the forum to commit to future action. The Business “Preview”