1. Real-Time Passenger Information Systems
Introduction: Jon
How Universities Are Using Systems Like NextBus and Transloc to Improve the Passenger Experience

2. Real-Time Passenger Information Systems
Automated Vehicle Location (AVL)
Arrival Predictions and/or Location on Map
Mobile Alerts
Back Office Management
Overview: Lee or Jon?

3. Benefits to Transit Riders
Better trip planning
Arrival Times
System Alerts (Detours, Changes, etc.)
Confidence in system
Safety
Convenience
Jon

4. Benefits to Transit Providers
“It keeps everyone honest”
Computer Automated Dispatch (CAD)
Route Planning
Fleet tracking
Know where your resources are
Performance Reports
On-Time Stats
Idling Times
Play Back Reports
Respond to complaints
Review incidents
Lee

5. University of Virginia - Transloc
Previous system: Connexionz ( )
Launched Transloc in March 2013
Integration with Zonar

6. University of Virginia - Transloc
Real-Time View of Routes
10 Second Updates
User Location
Bus Arrival Predictions
Online
Mobile Apps
SMS/Text
Alert Notifications

7. Alert Notifications

11. How Passengers Access System
Jon: Heavy mobile usage. Reference VCU Blackboard Mobile integration.

12. Computer Automated Dispatch (CAD)
Jon: Management features, reports, dispatching.

13. Reporting

14. Positives Easy to use and modern Popular apps Web-based system
Frequent refresh rate
Alert system
Cellular data
Low equipment profile
Integration with Zonar

15. Negatives Bumpy beginnings Route designing
No connection with City Transit System

16. James Madison University - NextBus
“It’s all about ridership”
Reviewed several systems:
Route Match
Avail
Martha
Transloc
Trapeze
Syncromatics
Connexionz
NextBus
Evaluated short listed vendors:
Criteria on spreadsheet
Surveyed other universities.
Issued RFP’s and reviewed proposals
Held live or webex demos and Q&A sessions.

17. James Madison University - NextBus
Selected NextBus
Advantages:
Numerous customers – small to large
Very solid technical base
Excellent implementation histories
Seamless operations
Add-on functionality
Concerns:
Price
“Closed System”
Implemented test mode Fall Semester 2011
Went live Spring Semester of 2012

18. James Madison University - NextBus
Real-Time View of Routes
10-30 Second Updates
Bus Arrival Predictions
Online
Mobile Apps (live map)
SMS/Text
IVR
QR scans
Alert Notifications

19. James Madison University - NextBus

20. James Madison University - NextBus

21. James Madison University - NextBus

22. James Madison University - NextBus

23. James Madison University - NextBus
I don’t know about this one since it is not our system.

24. James Madison University - NextBus

25. James Madison University - NextBus
NextBus data feeds are used for other applications:
“Bus Finder” (a real time trip planner)
Mobile phone apps

26. Other Systems

27. James Madison University - NextBus