1. Page 1 Relation of IT-Systems to Processes, February 2003 Airport_Ref_ Model.ppt © Copyright BK-CPS

2. Page 2 Relation of IT-Systems to Processes, February 2003 Airport_Ref_ Model.ppt © Copyright BK-CPS The Airport as a service provisioning Subsystem Inbound Traffic Outbound Traffic PAX/ Payload Check- out Check- in PAX cargo mail etc. Model of an Airport System Input/ Output Payload Landside added value Output Airside Input Airside Resources ExitEnter Crews Airplanes Parts etc Supply and discharge of resources Transit Transit

3. Page 3 Relation of IT-Systems to Processes, February 2003 Airport_Ref_ Model.ppt © Copyright BK-CPS Cycle efficiency of DARTS Cross Support Process Flight X Hand over Planning and leading Cross-Support Processes Flights guarding (on air) Planning and leading the overall System Airport Planning and leading of mission related Kernel- and Support Processes Flight Y Hand over Overlapping Planning- and Leading Processes Input extern Output FlightX inbound PAX Flight Y boarding Flight Y outbound PAX Transit PAX outboarding PAX EXIT PAX check in PAX supply PAX discharge Flight kernel process FlightX outbound HUB XX FlightX inbound HUB zz Added value Added value Prepare Flight Y Remove Resources from System Resource supply Resources regenerate Flight Support- prozess Resources Transit Remark: Resources = Aircraft/ Crew BAGS/CARGO Flight Y loading BAGS/ GARGO Transit BAGS/ CARGO unload BAGS/ CARGO Handling BAGS/CARGO discharge Added value BAGS/CAGO check in/ handling BAGS/CARGO supply DARTS II Y/X Legend: Y: Effect X: Efficiency Resources supply Resources reastablishing 1/13/03/21/3 3/23/13/2 2/2

4. Page 4 Relation of IT-Systems to Processes, February 2003 Airport_Ref_ Model.ppt © Copyright BK-CPS Cycle efficiency of CUTE Y/X Legend: Y: Effect X: Efficiency Cross Support Process Flight X Hand over Planning and leading Cross-Support Processes Flights guarding (on air) Planning and leading the overall System Airport Planning and leading of mission related Kernel- and Support Processes Flight Y Hand over Overlapping Planning- and Leading Processes Input extern Output FlightX inbound PAX Flight Y boarding Flight Y outbound PAX Transit PAX outboarding PAX EXIT PAX check in PAX supply PAX discharge Flight kernel process FlightX outbound HUB XX FlightX inbound HUB zz Added value Added value Prepare Flight Y Remove Resources from System Resource supply Resources regenerate Flight Support- prozess Resources Transit Remark: Resources = Aircraft/ Crew BAGS/CARGO Flight Y loading BAGS/ GARGO Transit BAGS/ CARGO unload BAGS/ CARGO Handling BAGS/CARGO discharge Added value BAGS/CAGO check in/ handling BAGS/CARGO supply Resources supply Resources reastablishing CUTE (Common User Terminal Equipment) 1/1 1/3 3/2 1/3 3/1 3/2

5. Page 5 Relation of IT-Systems to Processes, February 2003 Airport_Ref_ Model.ppt © Copyright BK-CPS Cycle efficiency of SALLY Cross Support Process Flight X Hand over Planning and leading Cross-Support Processes Flights guarding (on air) Planning and leading the overall System Airport Planning and leading of mission related Kernel- and Support Processes Flight Y Hand over Overlapping Planning- and Leading Processes Input extern Output FlightX inbound PAX Flight Y boarding Flight Y outbound PAX Transit PAX outboarding PAX EXIT PAX check in PAX supply PAX discharge Flight kernel process FlightX outbound HUB XX FlightX inbound HUB zz Added value Added value Prepare Flight Y Remove Resources from System Resource supply Resources regenerate Flight Support- prozess Resources Transit Remark: Resources = Aircraft/ Crew BAGS/CARGO Flight Y loading BAGS/ GARGO Transit BAGS/ CARGO unload BAGS/ CARGO Handling BAGS/CARGO discharge Added value BAGS/CAGO check in/ handling BAGS/CARGO supply Resources supply Resources reastablishing Y/X Legend: Y: Effect X: Efficiency SALLY 2/0 1/1 1/2 3/2 2/3

6. Page 6 Relation of IT-Systems to Processes, February 2003 Airport_Ref_ Model.ppt © Copyright BK-CPS Cycle efficiency of Bus Disposition Cross Support Process Flight X Hand over Planning and leading Cross-Support Processes Flights guarding (on air) Planning and leading the overall System Airport Planning and leading of mission related Kernel- and Support Processes Flight Y Hand over Overlapping Planning- and Leading Processes Input extern Output FlightX inbound PAX Flight Y boarding Flight Y outbound PAX Transit PAX outboarding PAX EXIT PAX check in PAX supply PAX discharge Flight kernel process FlightX outbound HUB XX FlightX inbound HUB zz Added value Added value Prepare Flight Y Remove Resources from System Resource supply Resources regenerate Flight Support- prozess Resources Transit Remark: Resources = Aircraft/ Crew BAGS/CARGO Flight Y loading BAGS/ GARGO Transit BAGS/ CARGO unload BAGS/ CARGO Handling BAGS/CARGO discharge Added value BAGS/CAGO check in/ handling BAGS/CARGO supply Resources supply Resources reastablishing Y/X Legend: Y: Effect X: Efficiency Bus Disposition System 2/0 1/1 1/2 3/2 2/3

7. Page 7 Relation of IT-Systems to Processes, February 2003 Airport_Ref_ Model.ppt © Copyright BK-CPS Cycle efficiency of Dock Management System Cross Support Process Flight X Hand over Planning and leading Cross-Support Processes Flights guarding (on air) Planning and leading the overall System Airport Planning and leading of mission related Kernel- and Support Processes Flight Y Hand over Overlapping Planning- and Leading Processes Input extern Output FlightX inbound PAX Flight Y boarding Flight Y outbound PAX Transit PAX outboarding PAX EXIT PAX check in PAX supply PAX discharge Flight kernel process FlightX outbound HUB XX FlightX inbound HUB zz Added value Added value Prepare Flight Y Remove Resources from System Resource supply Resources regenerate Flight Support- prozess Resources Transit Remark: Resources = Aircraft/ Crew BAGS/CARGO Flight Y loading BAGS/ GARGO Transit BAGS/ CARGO unload BAGS/ CARGO Handling BAGS/CARGO discharge Added value BAGS/CAGO check in/ handling BAGS/CARGO supply Resources supply Resources reastablishing Y/X Legend: Y: Effect X: Efficiency Dock Management System 2/0 1/2

8. Page 8 Relation of IT-Systems to Processes, February 2003 Airport_Ref_ Model.ppt © Copyright BK-CPS Cycle efficiency of SAMAX Cross Support Process Flight X Hand over Planning and leading Cross-Support Processes Flights guarding (on air) Planning and leading the overall System Airport Planning and leading of mission related Kernel- and Support Processes Flight Y Hand over Overlapping Planning- and Leading Processes Input extern Output FlightX inbound PAX Flight Y boarding Flight Y outbound PAX Transit PAX outboarding PAX EXIT PAX check in PAX supply PAX discharge Flight kernel process FlightX outbound HUB XX FlightX inbound HUB zz Added value Added value Prepare Flight Y Remove Resources from System Resource supply Resources regenerate Flight Support- prozess Resources Transit Remark: Resources = Aircraft/ Crew BAGS/CARGO Flight Y loading BAGS/ GARGO Transit BAGS/ CARGO unload BAGS/ CARGO Handling BAGS/CARGO discharge Added value BAGS/CAGO check in/ handling BAGS/CARGO supply Resources supply Resources reastablishing Y/X Legend: Y: Effect X: Efficiency SAMAX 2/0 1/2

9. Page 9 Relation of IT-Systems to Processes, February 2003 Airport_Ref_ Model.ppt © Copyright BK-CPS Cycle efficiency of AIMS Cross Support Process Flight X Hand over Planning and leading Cross-Support Processes Flights guarding (on air) Planning and leading the overall System Airport Planning and leading of mission related Kernel- and Support Processes Flight Y Hand over Overlapping Planning- and Leading Processes Input extern Output FlightX inbound PAX Flight Y boarding Flight Y outbound PAX Transit PAX outboarding PAX EXIT PAX check in PAX supply PAX discharge Flight kernel process FlightX outbound HUB XX FlightX inbound HUB zz Added value Added value Prepare Flight Y Remove Resources from System Resource supply Resources regenerate Flight Support- prozess Resources Transit Remark: Resources = Aircraft/ Crew BAGS/CARGO Flight Y loading BAGS/ GARGO Transit BAGS/ CARGO unload BAGS/ CARGO Handling BAGS/CARGO discharge Added value BAGS/CAGO check in/ handling BAGS/CARGO supply Resources supply Resources reastablishing Y/X Legend: Y: Effect X: Efficiency AIMS 1/2 2/0 1/2

10. Page 10 Relation of IT-Systems to Processes, February 2003 Airport_Ref_ Model.ppt © Copyright BK-CPS Cycle efficiency of AODB Cross Support Process Flight X Hand over Planning and leading Cross-Support Processes Flights guarding (on air) Planning and leading the overall System Airport Planning and leading of mission related Kernel- and Support Processes Flight Y Hand over Overlapping Planning- and Leading Processes Input extern Output FlightX inbound PAX Flight Y boarding Flight Y outbound PAX Transit PAX outboarding PAX EXIT PAX check in PAX supply PAX discharge Flight kernel process FlightX outbound HUB XX FlightX inbound HUB zz Added value Added value Prepare Flight Y Remove Resources from System Resource supply Resources regenerate Flight Support- prozess Resources Transit Remark: Resources = Aircraft/ Crew BAGS/CARGO Flight Y loading BAGS/ GARGO Transit BAGS/ CARGO unload BAGS/ CARGO Handling BAGS/CARGO discharge Added value BAGS/CAGO check in/ handling BAGS/CARGO supply Resources supply Resources reastablishing Y/X Legend: Y: Effect X: Efficiency 1/2 2/0 1/2 AODB

11. Page 11 Relation of IT-Systems to Processes, February 2003 Airport_Ref_ Model.ppt © Copyright BK-CPS Cycle efficiency of Remote Control of Runway Lightning Cross Support Process Flight X Hand over Planning and leading Cross-Support Processes Flights guarding (on air) Planning and leading the overall System Airport Planning and leading of mission related Kernel- and Support Processes Flight Y Hand over Overlapping Planning- and Leading Processes Input extern Output FlightX inbound PAX Flight Y boarding Flight Y outbound PAX Transit PAX outboarding PAX EXIT PAX check in PAX supply PAX discharge Flight kernel process FlightX outbound HUB XX FlightX inbound HUB zz Added value Added value Prepare Flight Y Remove Resources from System Resource supply Resources regenerate Flight Support- prozess Resources Transit Remark: Resources = Aircraft/ Crew BAGS/CARGO Flight Y loading BAGS/ GARGO Transit BAGS/ CARGO unload BAGS/ CARGO Handling BAGS/CARGO discharge Added value BAGS/CAGO check in/ handling BAGS/CARGO supply Resources supply Resources reastablishing Y/X Legend: Y: Effect X: Efficiency 3/2 Remote Control Runway Lightning

12. Page 12 Relation of IT-Systems to Processes, February 2003 Airport_Ref_ Model.ppt © Copyright BK-CPS An Information Turntable with standardized interfaces will reduce the n:n relations to 1:n Flight X Hand over Planning and leading Cross-Support Processes Flights guarding (on air) Planning and leading the overall System Airport Planning and leading of mission related Kernel- and Support Processes Flight Y Hand over Overlapping Planning- and Leading Processes Input extern Output FlightX inbound PAX Flight Y boarding Flight Y outbound PAX Transit PAX outboarding PAX EXIT PAX check in PAX supply PAX discharge Flight kernel process FlightX outbound HUB XX FlightX inbound HUB zz Added value Added value INFORMATION TURNTABLE (Active & Passive) Operator View (Pax, Payload Crew, Fleet) View of Total System

13. Page 13 Relation of IT-Systems to Processes, February 2003 Airport_Ref_ Model.ppt © Copyright BK-CPS An Example: The ATM-Processes are from the view of the total system just subprocesses with a very high grade of information needs and information provision Cross Support Process Flight X Hand over Planning and leading Cross-Support Processes Flights guarding (on air) Planning and leading the overall System Airport Planning and leading of mission related Kernel- and Support Processes Flight Y Hand over Overlapping Planning- and Leading Processes Input extern Output FlightX inbound PAX Flight Y boarding Flight Y outbound PAX Transit PAX outboarding PAX EXIT PAX check in PAX supply PAX discharge Flight kernel process FlightX outbound HUB XX FlightX inbound HUB zz Added value Added value Prepare Flight Y Remove Resources from System Resource supply Resources regenerate Flight Support- prozess Resources Transit Remark: Resources = Aircraft/ Crew BAGS/CARGO Flight Y loading BAGS/ GARGO Transit BAGS/ CARGO unload BAGS/ CARGO Handling BAGS/CARGO discharge Added value BAGS/CAGO check in/ handling BAGS/CARGO supply Resources supply Resources reastablishing

14. Page 14 Relation of IT-Systems to Processes, February 2003 Airport_Ref_ Model.ppt © Copyright BK-CPS Details Flight inbound Aircraft on Air (autonom) A/C via Enroute NO A/C A111 Incoming A/C (external) Via Enroute Transit ? A112 Enroute inbound A113 ApproachA114 Landing A116 Taxi to Ramp Area A118 At Parking Area A/C A211 Provide Handling equipment A212 Secure, ready to unload use secure Skyguide TWR/APP/ACC A153 Co-ordinate A/C transfer (inbound) A152 Transfer A/C ACC A158 Guidance to taxiing A154 Manage A/C separation & sequence A155 Guidance sequenzing for landing A251 Gate and Handling A252 Gate Disposition A366 Gate Planning (Day) A364 Gate Planning 36 hours Deliver Information Handover/ coordinate Handover/ coordinate Handover/ coordinate Handover/ coordinate Information Monitor/verify First Contact Direct to APP A/C Decision / scope

15. Page 15 Relation of IT-Systems to Processes, February 2003 Airport_Ref_ Model.ppt © Copyright BK-CPS The overlapping leading processes need identical information from the Kernel and Support processes Cross Support Process Flight X Hand over Planning and leading Cross-Support Processes Flights guarding (on air) Planning and leading the overall System Airport Planning and leading of mission related Kernel- and Support Processes Flight Y Hand over Overlapping Planning- and Leading Processes Input extern Output FlightX inbound PAX Flight Y boarding Flight Y outbound PAX Transit PAX outboarding PAX EXIT PAX check in PAX supply PAX discharge Flight kernel process FlightX outbound HUB XX FlightX inbound HUB zz Added value Added value Prepare Flight Y Remove Resources from System Resource supply Resources regenerate Flight Support- prozess Resources Transit Remark: Resources = Aircraft/ Crew BAGS/CARGO Flight Y loading BAGS/ GARGO Transit BAGS/ CARGO unload BAGS/ CARGO Handling BAGS/CARGO discharge Added value BAGS/CAGO check in/ handling BAGS/CARGO supply Resources supply Resources reastablishing ATM View System View Operator View (PAX, Payload, fleet,Crew)

16. Page 16 Relation of IT-Systems to Processes, February 2003 Airport_Ref_ Model.ppt © Copyright BK-CPS An InformationTurntable improves the amount and quality of information INFORMATION TURNTABLE (Active & Passive) Company /Customer Information System Abonnement for Information and Alarms: Planning Arrival times Stands Stand change Etc. Commitment to confirm Planning times Working status Exceptions A.s.o.

17. Page 17 Relation of IT-Systems to Processes, February 2003 Airport_Ref_ Model.ppt © Copyright BK-CPS The reference model serves as a basis for an entire view and is the prerequisite for a peripheral detailing of the processes Responsibility Matrix Process AccomplishmentOverall Planning and Leading ResponsibleInvolved Superior Processlead Superior Leadership total system INFO Direction Exception Mgmt External Process Input Flight outbound HUB xx OPERATOR (Captain) ATM XX OPERATOR -- - X PAX supplyOPERATOR Aiport Partner AIRPORT X X - BAGS / CARGO Supply OPERATOR Aiport Partner AIRPORT X X - Kernel Processes Airport Flight Inbound PAX outboarding PAX Transit PAX Exit PAX check in PAX Flight Y boarding Flight Y outbound BAGS / CARGO unload BAGS / CARGO Transit BAGS / CARGO check in / handling BAGS / CARGO Flight Y loading BAGS / CARGO handling OPERATOR Handling Agent OPERATOR X X - - - -