1. A practical IT based tool to improve distributors' quality of supply
Power Outage Forecast Management
Preventive network management
Optimization of network management strategies
Incidents Management
Events recording in a SQL Database
Offline Analysis
Power Outage balance sheets

2. A practical IT based tool to improve distributors' quality of supply
Customers Contract Management
Power outage details for every incident per customer
Customers Balance Sheet
Selection criteria for global or detailed balance sheets
Quality Criteria Management
Quality of supply evaluation and comparisons with competitors