1. The Business Analyst and the SDLC
Erlet Shaqe

2. About this presentation
This presentation collects several thoughts and conversations had with colleagues over the last few months about the role of the business analyst.
The diagrams and drawings are outcomes of these conversations and are ripe for further expansion. In many instances they are half thought through, or missing key things that help round them out.
You can help: If you have comments or opinion please add them below.

3. Business Analyst Roles
Lead Consultant
Overall Accountability for service delivery and quality.
Assists in defining the scope and identifying key stakeholders. Reviews BA deliverables prior to release to ensure quality and accuracy.
Primary Deliverables: Project Scope Statement, Project Quality Plan
Requirements Manager
Overall accountability for requirements identification, definition and fulfilment.
Identifies, defines and monitors and manages requirements and constraints through the development lifecycle. Is accountable for ensuring requirements are met and, where gaps appear, that they are managed acceptably.
Primary Deliverables: Business Requirements Specifications, Requirements Traceability matrix
Business Process Analyst
Responsibility for integrating the technical solution to the business processes.
This role starts by considering constraints and high level solution architecture and ensuring the business process addresses the business case. Later in the project the detailed procedures and processes are developed to ensure sufficient material is available for training guides, UAT cases, BDPs and work instructions
Primary Deliverables: New project Business Process Document (BPD), or Updated BPDs
Change Manager
Accountability for the human side of project change
This includes communications, training, organisational change, implementing new processes and performance metrics. Also responsible for business agreement to cut over into new processes.
Primary Deliverables: Change Management Plan, Communications Plan, Training Plan, Implementation Agreement

4. Project Phase Scope Definition Stakeholder Enterprise Architecture
Management
Concept
Enterprise Architecture
Business Case
Requirements
Management
Analyse
Business Processes Development
Design
Change Management
Build
Validate
Implement

5. Analyst Roles – Typical Work Proportions
Project Phase
Analyst Roles – Typical Work Proportions
Concept
Lead Consultant
Requirements Manager
Business Process Analyst
Business Case
Lead Consultant
Requirements Manager
Business Process Analyst
Analyse
Lead Consultant
Requirements Manager
Business Process Analyst
Change Manager
Design
Lead Consultant
Requirements Manager
Business Process Analyst
Change Manager
Build
Lead Consultant
Requirements Manager
Business Process Analyst
Change Manager
Validate
Lead Consultant
Requirements Manager
Business Process Analyst
Change Manager
Implement
Lead Consultant
Requirements Manager
Business Process Analyst
Change Manager

6. Project Phase Business Analyst – Requirements Management
Concept
Identify Stakeholders
Identify High Level Constraints
Business Case
Identify High Level Requirements
Design Business High Level Processes
Socialise Process
Analyse
Define Detailed Requirements
Define Detailed Constraints
Document Requirements
Get Requirements Approved
Create RTM
Design
Present to tech team
Consult on/ Lead Test Strategy
Assess Design
Liaise with stakeholders
Update RTM
Consult to Test Lead
Build
Consult to tech team
Develop detailed process
Develop Implement’n plan
Develop Tech Support Processes
Develop BCP Plan
Update RTM
Validate
Consult to Test team
Provide UAT Cases
Participate in UAT
Evaluate Test Reports
Liaise with stakeholders
Update RTM
Implement
Check off RTM with stakeholders
Ensure business readiness
Coordinate business-tech activities

7. Project Phase Business Analyst – Change Management
Concept
Identify Stakeholders
Identify High Level Constraints
Business Case
Identify High Level Requirements
Design Business High Level Processes
Socialise Process
Analyse
Define Detailed Requirements
Define Detailed Constraints
Document Requirements
Get Requirements Approved
Change Management Plan
Design
Assess Solution Design
Develop Detailed Processes
Develop Training Plan
Develop Comms Plan
Develop People Change (HR) Plan
Liaise with stakeholders
Build
Develop & Schedule Training
Develop & Schedule Comms
Develop & schedule HR activities
Liaise with stakeholders
Validate
Liaise with stakeholders
Liaise with stakeholders
Implement
Execute training
Execute comms
Execute people changes

8. BA activities PM Business person Business Analyst Systems Analyst
Scope/ High level requirements
Workshops and Interviews
Approve Business Requirements
Revise Scope/Bus Case
Solution Design
BA activities
Identify Stakeholders
Document Business Requirements
Identify Constraints
Assess Design PM
Requirements Management
Change Management
Business person
Business Analyst
Systems Analyst
Designer/ Developer
RTM
UAT
Ready for Service
Change Mgt Plan
Comms Plan
Training
Bus BA
IT BA
Stakeholders
Business Managers and SMEs
Stakeholders
IT managers, Infrastructure and network SMEs